UCLA Health

Intake Coordinator (Neuromodulation Division)

UCLA Health  •  $35 - $49/hr  •  Onsite  •  1 day ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description


General Information

Work Location: Los Angeles, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday 8am-5pm

Posted Date

08/19/2026
Salary Range $35.47 - 48.82 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

32286


Primary Duties and Responsibilities


Our Department of Psychiatry is seeking to hire a full-time Intake Coordinator to join our Neuromodulation Division. The Neuromodulation Division is leader in Transcranial Magnetic Stimulation (TMS) and other innovative neuromodulation therapies for mood disorders and chronic pain. Our team combines cutting-edge research with exceptional patient care to deliver the latest evidence-based treatments.

The Intake Coordinator serves as the primary point of contact for prospective patients and referring providers, ensuring a positive patient experience from initial inquiry through treatment scheduling. Key responsibilities include:
  • Serve as the first point of contact for patients and families seeking neuromodulation services
  • Conduct intake calls and gather patient, insurance, and clinical information
  • Schedule and coordinate new patient consultations and follow-up appointments
  • Verify insurance eligibly and obtain authorizations as needed
  • Address patient questions, concerns, and barriers to accessing care
  • Coordinate with physicians, clinical staff, and referring providers to facilitate patient care
  • Maintain accurate patient records and documentation with the electronic health record system
  • Track referral, scheduling, and clinic performance metrics
  • Assist with process improvement initiatives to enhance patient access and satisfaction
Salary range: $35.47/hr - $48.82/hr


Job Qualifications

Please note: skills are subject to testing

Bachelors degree in Healthcare Administration, Public Health, Psychology, or related filed or an equivalent combination of education and experience
Strong analytical, problem-solving, and decision-making skills
Minimum 3 years of experience in patient access, healthcare administration, medical scheduling, care coordination, or a related healthcare setting
Experience working in behavioral health, psychiatry, neurology, pain management, or other specialty healthcare settings (preferred)
Knowledge of medical terminology and healthcare operations
Experience using electronic health record (EHR) systems to document, review, and manage patient information
Knowledge of patient rights and responsibilities, regulatory standards, and healthcare compliance requirements
Experience with insurance verification, prior authorizations, and referral management (preferred)
Knowledge of data collection, reporting, and performance metrics (preferred)
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
Ability to handle sensitive and confidential information with professionalism and discretion
Excellent customer service and interpersonal skills
Excellent verbal and written communication skills
Strong organizational skills with the ability to prioritize and manage multiple tasks in a fast-paced environment

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.
UCLA Health

About UCLA Health

For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.

Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.

Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Los Angeles, CA
Year Founded
1955
Website
uclahealth.org
Social Media