Job Description

We are seeking a focused Intake Coordinator to join our team. The Intake Coordinator is responsible for managing and implementing systems, particularly inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers. He/she is also responsible for working with the admissions and facility staff to assure exceptional client and community satisfaction. communication with the referral source and other services provided as needed.

Job Duties:

• Monitors SalesForce on a consistent basis to check for pending admissions.
• Creates potential admission files in Kipu.
• Upload VOB, Pre-Admission Screening, demographic information, insurance information, marketer/referral information in Kipu.
• Assists in obtaining necessary consents, identifications, and financial documents needed to admit patient.
• Converts Leads to Admits in SalesForce.
• Updates whiteboard to include travel information, projected bed, patient description, and phone number.
• Assists with intakes, as needed.
• Approaches clients/family members, significant others, and visitors with a respectful caring manner to convey a sense of concern and warmth.
• Maintains updated competencies required to perform client assessments
• Assists with coordinating travel with BHT supervisors.

Qualifications and Requirements:

• Associates Degree and/or meets experience requirements.
• 1-2 years’ experience in the field of chemical dependency/substance abuse and/or psychiatric setting, preferred.
• CPR card, required
• Experience in conflict resolution
• Strong customer service skills
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Familiar with community resources
• Experience with KIPU EMR preferred

Abilities/Competencies:

• Knowledge of principles and practices of the discipline.
• Adheres to: Healthcare Code of Ethics
• Knowledge of Joint Commission Standards
• Knowledge of State & Federal Statutes Regarding:
  • Client Confidentiality
  • Drug-Free Workplace
  • Corporate Integrity & Compliance
• Demonstrate Competencies in assessing:
  • Mental Health
  • Trauma – Abuse – Neglect – Exploitation
  • Suicide – Homicide

Additional Details:

• Inpatient facility
• Adult patient population
• Medical, Dental, and Vision Insurance
• Life Insurance options through NY Life
• Disability options through Aflac
• PTO
• Employee Assistance Program

About Banyan Treatment Center:

Banyan Treatment Centers is a leading National addiction and mental health care organization with a full continuum of care, and is Joint Commission Accredited (Gold Seal of Approval). Since our formation, we have grown to be an authority and innovator in the areas of addiction care and mental health treatment serving our communities in 14 locations throughout the United States.

At Banyan, we stand as a leader in providing growth through recovery by having the most qualified team behind the mission. We are a family of individuals that come from diverse backgrounds; however addiction affects all of us in the same way. It devastates lives and families. We came together with a simple mission: to help people break free from the bonds of addiction. We are not a “one fits all place” and we have the experienced staff and infrastructure to truly offer individualized, custom treatment programs that are tailored to fit every need. Not many addiction treatment centers have the ability to offer all levels of care and custom treatment plans.

As full-time members of our team, our employees enjoy competitive salaries, comprehensive benefits, paid time off and the distinction of working with some of the nation’s most respected and accomplished doctors and mental health professionals while directly improving the health and quality of life of our community!

If you are interested in learning more about the position and potentially joining our dedicated team, I invite you to “ Apply Now” If your qualifications and availability are a match, the Hiring Manager or Human Resources will be in contact by e-mail and/or phone. We look forward to learning more about you!

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rightsnotice from the Department of Labor.