Job Description
Job Title: Intake and Assessment Screener (Bilingual-Spanish )(Temporary position)
FLSA: Non-Exempt
Department: Central Intake
Location: Portland, Oregon
Reports To: Clinical Serviced Director
Salary $24.75 - $27.28/hour
Morrison Child and Family Services:We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the
following values of trauma-informed care:
- Nonviolence - being safe and doing the right thing
- Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others
- Social Learning - respecting and sharing ideas of our teams
- Democracy - shared decision making whenever possible
- Open Communication - saying what we mean and not being mean when we say it
- Social Responsibility - everyone makes a contribution to the organizational culture
- Growth and Change - creating hope for our clients and ourselves
Job Purpose
The Central Intake and Assessment Screener is responsible for collecting information and assessing the need for children’s outpatient mental health and substance use disorder services, scheduling intake appointments at various clinics and providing resource information. The position coordinates with Clinical Managers and department leadership to best meet access and initial services needs of families. This is a temporary position for approximately Jan-May 2026 with Spanish bilingual requirement.
Duties and Responsibilities:
- Screens and assesses referrals to determine appropriate levels and needs for services.
- Refers clients or families to mental health crisis services/resources when necessary.
- Checks client insurance eligibility through external systems and collaborate with the family as needed.
- Demonstrates an aptitude for learning electronic health record systems.
- Demonstrates the ability to multi-task in a fast-paced, detail-oriented environment while using time efficiently.
- Collaborates with all areas within Morrison in addition to external partners; primary care clinics, insurance providers, public schools, DHS, and other community providers, etc.
- Models safe language and demonstrates appropriate boundaries with peers and clients. Intervenes and provides support when staff, clients or families are unsafe with language or behaviors.
- Manages emotions and feelings in an appropriate and professional manner. Asks for help when needed.
- Values and respects the ideas of the team. Teaches and models skills related to responsibility and accountability. Is accountable for all aspects of his/her job and practices good judgment. Appropriately and effectively respond to challenging incidents; use of red flag meetings, incident debriefing, etc.
- Is present and punctual for work and/or meetings. Works well within a team environment, sharing credit and opportunities. Assists in managing the balance of workload for team members.
- Shares decision making whenever possible. Uses a collaborative approach to problem solving.
- Presents ideas effectively and clearly conveys thoughts. Values shared ideas and is open/receptive to feedback. Shares necessary and important information with supervisor/supervisees. Listens to others and communicates in a healthy, effective, and respectful way.
- Motivates others and maintains a positive outlook. Anticipates needs and helps develop plans by proactive goal setting.
- Performs other related duties as required and assigned.
- Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns.
- Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
- Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
Core Competencies: Competencies are the abilities and qualities a person needs to be successful in this job)
- Demonstrates an ability to work in a variety of environments
- Adheres and administers agency policies and procedures
- Interprets information, utilizing critical thinking and explain concepts to others
- Maintains positive relationships with internal and external partners
- Adapts to continually changing circumstances while maintaining professionalism
- Communicates professionally and effectively in English with clients and service providers both orally and in writing
Required Position Qualifications
- Bachelor’s degree in behavioral health or a related field or a combination of three years of education and experience in the behavioral health or related field.
- Bilingual in English and Spanish. Must clear a language test for Spanish.
Preferred Position Qualifications (Additional skills, experience, or education that are not required but would make a candidate especially well-suited for the job).
- Experience with electronic health records
- Knowledge of state and county behavioral health systems and resources strongly preferred
- Experience working with children and families
- Qualified Mental Health Associate (QMHA) certified
Other Requirements:
- Able to work shift hours and days, as assigned
- Able to travel via car to work site, as assigned
- Able to pass a comprehensive criminal history background investigation
Working Conditions:
Environment Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Mental demands Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.
Physical demands:Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.
All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standards-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic.
In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted. Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period.
Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).
