Job Description

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

We are seeking a dedicated intake coordinator to join the staff of our medical facility. You will be responsible for greeting incoming patients, recording their personal details, gathering medical histories, and obtaining any health insurance information they have. To be successful as an intake coordinator, you should be highly organized and detail-oriented. Top candidates will also have excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

Responsibilities include:

• Welcoming patients to the facility.
• Completing all admissions paperwork and entering it digitally.
• Verifying medical insurance coverage and benefits for each patient.
• Scheduling appointments for consultations, tests, and procedures.
• Answering phone and email inquiries.
• Addressing any patient complaints or concerns.
• Performing clerical work, such as filing, copying, and faxing.
• Preparing and maintaining patient charts.
• Complying with the regulations and policies of the facility.

Qualifications

Job Requirements:

• High school diploma or GED.
• A minimum of two years' experience in patient intake or medical office administration.
• Strong affinity for customer service.
• Working knowledge of office management and filing systems.
• Excellent organizational and time-management skills.
• Great communication and interpersonal skills.
• Proficient computer literacy.
• Ability to work in a fast-paced environment

Equal Opportunity Employer

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population