Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Intake Admissions Specialist - Home Health
Schedule: Monday - Friday 8:00am - 5:00pm with weekend rotation
YOU MUST LIVE IN THE DETROIT/TROY AREA FOR THIS POSITION AS THE TRAINING AND OTHER RESPONSILBILITES REQUIRE YOU TO BE IN OFFICE, BUT THE MAJORITY OF THIS ROLE WILL BE REMOTE.
Agency: Beaumont Home Health and Hospice
The Intake Admission Specialist, Community will communicate with referral sources, staff, and community resources in transitioning patients to begin receiving home care services. The Intake Admission Specialist, CommunityrepresentsASHN and builds positive working relationships. The Intake Admission Specialist, Community is a knowledgeable resource for patients and staff members. Where necessary, the role will collaborate with other departments andreferringinstitutional and community providers toassistwith the retrieval of orders from physicians in the communityin a timely manner
KEY RESPONSIBILITIES
Processes all daily patient referral and intake operations including all intake processes and policies.
Maintains comprehensive working knowledge of contractual relationships and ensures that patients are admitted according to contract providers.
Communicates with multiple service providers to coordinate care.
Follows up with patientsin regards toStart of Care (SOC) & services being provided to measure satisfaction.
Responsible for referral related phone calls.
Calls physicianto obtain orders when needed.
Follows up andreportsdelay stages, non-admits, and any other SOC issues.
Establishes andmaintainspositive working relationships with current and potential referral sources.
Builds and monitors community and customerperceptionsof the Company as ahigh qualityprovider of services.
Maintains comprehensive working knowledge of community resources andassistsreferral sources in accessing community resources should services not be provided by the Company.
Provides communication and support to Community Educators and or CommunityLiaisonsreferral sources and clients.
Understands and practices agency policies and procedures.
Stayscurrent with CMS guidelines.
Performs workflow and data reportingin accordance withCMS guidelines.
Ensures compliance with all state and federal referral/intake regulatory requirements.
Answersoverflowphone calls.
Maintains incoming faxes via fax server.
Arrives at assigned location on scheduled workday. Works according to designated hours.
Accurate and efficient data entry.
Ability to communicate using voice and email in building working relationships with patients and employees.
Performs duties consistently with the use of a computer, fax,copierand phone.
Completes andsubmitsall required documentation within specified company requirements.
Dexterity & vision to complete documentation on a computer.
Obtain orders from physicians in the community.
Other duties as assigned
QUALIFICATIONS
Familiar with medical terminology.
Knowledge of governmental regulations and private payer practices.
Ability to create positive impressions and communicate with a variety of people.
Ability to market aggressively and deal tactfully with customers and the community.
Personable and courteous working relationships.
Excellent negotiation and publicrelationskills.
Observant and detail oriented.
Ability to multi-task and prioritize.
Ability to track and input data.
Ability to follow directions and work as a team member.
Communicates effectively with team members.
EDUCATION AND CREDENTIALS
Associates degree and/or two years of experience in the healthcare field with one year in homecare;or combination thereof.
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We’ll help you put your passion for patient care to work. Apply today!
This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.
We’re building partnerships and transforming care. Alternate Solutions Health Network was founded in 1999 by David and Tessie Ganzsarto. We collaborate with health systems in joint venture partnerships to create a post-acute care solution, delivering efficient centralized operations and utilizing a best-in-class software platform.
Our company has been dedicated, since the very beginning, to transforming the quality of care for both our partners and our patients. Our partnerships are built upon four cornerstones for maximizing quality outcomes and financial performance: Growth, Profitability, Quality Outcomes & Satisfaction, Compliance.
By utilizing a centralized operational model we’re able to deliver the highest level of efficiency to our partners. Our model is uniquely suited for success in at-risk and value-based reimbursement models with payers, hospitals and other providers.
Our Vision Story: Inspiring Care at Home
At Alternate Solutions Health Network, we’re not just delivering care—we’re building bridges. Bridges between health systems and home health, between clinicians and their passion for caregiving, and between patients and the lives they long to lead.
At ASHN, our purpose is simple yet profound: Inspiring care at home. We believe on the power of people, and you are the heart of our mission.
Culture of Care
At ASHN, you're part of a team that truly cares. We support your growth with mentorship, leadership development, and a sense of belonging.
Care with a Purpose
As a leader in the home health industry, you'll deliver dignity, independence, and hope to those who need it most. Your work inspires and transforms lives.
Care that Connects
By caring for patients in their homes, you create meaningful connections and provide deeply personal, heartfelt care.
Caring Made Flexible: Your Career, Your Way
Life is unpredictable and we get that. With flexible schedules, pay-per-visit earnings, and room to grow, your career works for you.
