Job Description

Department/Unit:

Information Systems & Services

Work Shift:

Day (United States of America)

Salary Range:

$78,773.63 - $122,099.12The Business Systems Programmer/Analyst is responsible for analyzing current customer operations, including documenting current workflows, identify areas of improvement, collaboratively working with internal customers to identify solutions, writing requirements that support the solution and assessing available technologies to create development specifications. The Business Systems Programmer/Analyst will evaluate the internal technical needs of the organization and recommend solutions, define the system and functional requirements, perform both programming and analysis tasks on internal business systems, and develop and modify internal application, operating, or database systems.

The Business Systems Programmer/Analyst will also provide support – including correcting issues that arise from customer usage, identifying configuration changes required, supporting related systems, creating detailed test cases, contributing to testing and results analysis and documenting all programming and systems changes.

The Business Systems Programmer/Analyst will be involved with integrating systems from multiple vendors to create cohesive value chain solutions for customers, and will enhance product life-cycle management.

The Business System Programmer/Analyst – Level III is expected to be technically proficient and experienced in process analysis/improvement tasks. They should be able to lead smaller efforts, and be proficient in analyzing and documenting customer requirements.

Typical responsibilities include:

• Lead analysis of customer workflows
• Support the implementation of new or updated applications
• Contribute to life-cycle management
• Maintain expertise with one or more of the key applications
• Identify process metrics, opportunities and develop associated documentation

Supervision

• This position does not have any supervisory responsibilities, however may lead project teams

Contact with others

• Primary contacts will be internal to Information Technology
• Contact with other Albany Med departments will be limited and in support of job specific activities or in project leadership responsibilities
• Contact with vendors will be expected in support of problem resolution or future product functionality
• Contact with others outside Albany Med will consist of engagement in job specific forums/organizations for technical collaboration, and potential collaboration with other health care organizations

Other

• Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements
• Maintain confidentiality by using and communicating information only as needed to perform one’s duties
• Perform at or above the Information Technology performance standards
• Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)

Complete other duties or assignments as designated by management

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.