Job Description

Location: Onsite

Schedule: Monday - Friday, 8:30 AM - 5:00 PM

Employment Type: Full-Time Contract

Position Overview

We are seeking an experienced Patient Access Representative to join our Sub Acute Admissions Department. This role is responsible for supporting the patient admissions process by verifying insurance coverage, securing authorizations, collecting patient demographic and medical information, and ensuring accurate patient account reimbursement.

The ideal candidate will have a strong hospital-based healthcare background, exceptional customer service skills, and experience navigating insurance verification and authorization processes.

Key Responsibilities

• Verify patient insurance coverage and determine eligibility for services.
• Identify and obtain required authorizations and referrals for treatment.
• Utilize EPIC to complete patient intake, update records, and verify demographic information.
• Authorize patient admissions and bed placements.
• Process claims, request authorizations, and attach referral documentation.
• Determine services requiring prior authorization and ensure compliance with payer requirements.
• Verify and accurately document insurance plans, including:
• HMO vs. PPO plans
• Medicare
• Medicaid
• Collect copayments and educate patients regarding financial responsibility and shared costs.
• Communicate with case managers, physician offices, healthcare facilities, and internal departments to coordinate patient admissions.
• Support multiple locations and collaborate with remote departments as needed.
• Provide outstanding customer service to patients, families, and healthcare professionals both by phone and in person.
• Apply medical terminology knowledge to accurately process patient information and admissions documentation.

Required Qualifications

• Minimum 3 years of healthcare experience in a hospital setting.
• Strong experience with insurance verification, patient registration, admissions, and authorizations.
• Knowledge of Medicare, Medicaid, HMO, PPO, and other insurance products.
• Experience working with patient demographics, referrals, and claims processing.
• Excellent communication and customer service skills.
• Familiarity with medical terminology.
• Ability to multitask in a fast-paced healthcare environment.

Preferred Qualifications

• Experience using EPIC.
• Skilled Nursing Facility (SNF) experience.
• Bilingual in Spanish.
• Previous experience within admissions, patient access, registration, or revenue cycle operations.

What Makes a Successful Candidate?

• Strong attention to detail and accuracy.
• Ability to effectively communicate with patients, physicians, case managers, and internal stakeholders.
• Problem-solving mindset with excellent organizational skills.
• Commitment to delivering exceptional patient and customer service experiences.
• Ability to navigate complex insurance and authorization requirements.

Compliance Requirements

All candidates must successfully complete:

• background Check
• Drug Screen
• Medical Screening
• Seasonal Flu Vaccine (when applicable)

If you are an experienced healthcare professional with a strong hospital admissions or patient access background and a passion for customer service, we encourage you to apply today.

Job Type & Location

This is a Contract position based out of San Pedro, CA.

Pay and Benefits

The pay range for this position is $24.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Pedro,CA.

Application Deadline

This position is anticipated to close on Sep 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.