Job Description

Overview

Are you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.

At Chord Specialty Dental Partners, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. As a proud partner of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.

How does this shape your job experience?

We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.

Responsibilities

The Insurance Verification Specialist is responsible for confirming all coverage for patients prior to the day of service. They are also responsible for informing the patients of their coverage including any copays, deductibles and co-insurances due the date of the procedure.

• Contact the insurance companies to verify coverage and the need for a prior authorization
• Maintain an open line of communication with the front desk staff to ensure patient charts are up to date with correct insurance information prior to the scheduled appointment
• Educate the parents to contact their insurance company if the carrier states it’s not a covered benefit or to ensure they have an advocate to obtain timely payments for the center prior to date of service
• Add new coverages into the system
• Alert offices when appointments need to be cancelled
• Call parents to obtain new coverages
• Verify scheduled appointments
• Ensure that all existing data and coverage tables are accurate
• Enter the patients’ insurance information accurately in the computer system.
• Greet the public with a sense of warmth, compassion and pride and see to the needs of the patients and families.
• Inform patient of self-pay rates due in the event the insurance company is out of network for the facility
• All other duties as deemed appropriate

Qualifications

What You’ll Need:

• High school Diploma or GED.
• Minimum one year of experience in a hospital or medical/dental office setting.
• Excellent people handling and problem-solving skills.
• Excellent organizational skills and attention to detail
• A high degree of accuracy in obtaining and recording information; computer skills

Preferred, but not required:

• Experience with insurance verification strongly.
• The ideal candidate will possess a working knowledge of dental/medical terminology and be familiar with a variety of insurances.

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