Job Description

Job ID 23600 – Insurance Verification

Location: The Villages, FL 32163 – This position is onsite

Pay: $21.00 per hour

Type: Long term contract

Schedule:

1. Handles inbound patient calls, providing professional and empathetic assistance with questions regarding medical bills, insurance coverage, and account concerns.
2. Verifies and explains medical insurance benefits, including deductibles, copays, coinsurance, and other patient financial responsibilities.
3. Works directly with patients to research and resolve billing or insurance-related issues while delivering a high level of customer service.
4. Communicates effectively with patients, physicians, staff, and management while maintaining a positive and professional approach.
5. Utilizes strong computer, customer service, and insurance verification skills; knowledge of medical terminology and medical billing is preferred.

Nice to have:

• Medical terminology
• Billing

Requirements:

• Customer service or insurance verification experience is required
• Must understand medical insurance, deductibles, copays, and coinsurance to work with patients
• High school diploma or equivalent
• Background check required