Job Description

Position Title: Insurance Specialist

Department Name: Personal Lines
Location: West Trenton (Ewing Township), NJ

General Summary:

The primary responsibility of the Insurance Specialist is to accurately underwrite Personal Lines risks while serving as a first line of support to representatives on complex matters.

Essential Duties and Responsibilities:
Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.

• Accurately and effectively underwrite all types of Personal Lines business in all states.

• Provide support to internal customers regarding complex matters and escalated customer inquiries.
• Support the department through participation in meetings, projects, and initiatives as assigned.

Hours: 9:45 a.m. - 6:00 p.m. Tuesday to Friday, Saturday 8:30-4:45 p.m. (During the first 4-5 months of training, hours will be Monday through Friday 8:45 a.m. - 5:00 p.m.).

Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.

• Bachelor's Degree (or pursuing a degree) in Risk Management and Insurance or 18 months experience as an NJM Licensed Account Representative
• Excellent verbal and written communication skills
• High level of attention to detail and commitment to accuracy
• Sound judgment and decision-making abilities
• Strong time management and organizational skills with the ability to prioritize and manage multiple tasks
• Solid analytical and problem-solving skills
• Effective conflict resolution
• Proficiency in Microsoft Office Suite

Preferred Qualifications:

• Experience providing high quality customer service in a professional setting

• Completion of general insurance courses such as AINS, AIS, API, or CPCU, are a plus
• Property & Casualty Insurance License or Personal Lines Authority (The successful candidate will be required to obtain a Property & Casualty Insurance License as a condition of employment)

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

NJM reserves the right at any time to amend, add or delete any aspect of the job description for this position based on business needs.

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $61,256-$71,190

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.