Job Description

• Outbound call centre sales roles - we want people who deliver
• Base salary plus monthly commissions, with top performers earning $100k plus
• Hybrid working (3 days in office for the first 6 months, then transition to 2 days)
• Full time permanent role based in Melbourne CBD

Lifebroker exists to help Australians make sense of life insurance. People come to us to compare their options, get clear information, and make a decision that protects the people they love.

We’re one of Australia’s leading online life insurance comparison services and part of the TAL Dai-ichi Life Australia group. TAL is one of Australia’s largest life insurers, protecting over five million Australians and their families. Backed by Dai-ichi Life, one of the world’s largest life insurance groups, we combine the agility of a specialist comparison business with the strength and stability of a global insurer. We’re growing, and we’re looking for leaders who care about building great teams and delivering quality customer outcomes.

The Insurance Sales Consultant role sits within a fast-paced, outbound sales environment and suits people who are motivated by performance, commission, measurable results, and helping customers find the right cover. Success is driven by discipline, quality conversations, and consistent follow-through.

Insurance Sales Consultants at Lifebroker help customers compare life insurance options across five major retail insurers on a general advice basis.

Key Responsibilities:

• Working within the Outbound sales team to achieve monthly sales targets.
• Facilitate phone & online enquiries, providing a positive experience for all.
• Contact, guide customers through their life insurance options with expertise.
• Educate clients about the available insurance products, to help each client gain a full understanding of their options.
• Responsible to achieve monthly targets.
• Maintain accurate records, documentation, and generation of quotes.
• Collaborate effectively with your team & other departments so clients experience an efficient and accurate application process.

Qualifications

• Proven outbound call centre sales experience highly regarded. We are looking for individuals with a sales background who target driven and goal oriented. Top of your game and looking to get into a business with a strong growth agenda and career progression for proven individuals.
• Strong sales methodologies that support an industry leading customer experience.
• Industry experience highly regarded, however your ability to learn quickly, show initiative and proactively deliver outcomes, also highly regarded.
• Work autonomously and as part of a team, with a hybrid working environment we’re looking for people who are confident in their ability to be motivated to deliver results as well as contribute to the broader team environment.
• Results-Oriented mindset to meet and exceed KPIs.
• We seek resilient individuals who thrives in a dynamic environment.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately