Job Description

About the Team
The Global Payment team provides payment solutions to ensure that users have a smooth and secure payment experience across our platforms and services.

Job Responsibilities:
- Product Strategy & Roadmap: Design and develop insurance products from concept to launch, enable Insurance Sales & Claim in TikTok shop e-commerce platform, focusing on enhancing user/sellers experience, conversion rates, and revenue growth.
- Market Research & Competitive Analysis: Conduct in-depth market research to understand consumer behavior, industry trends, and competitor strategies, using insights to inform product development.
- Feature Development: Define, prioritize, and manage the development of platform features, such as promotion capability, product recommendations, flexible pricing and checkout processes.
- Data-Driven Insights: Use data analytics to monitor product performance, identify opportunities for optimization, and drive decision-making. Define and track key performance indicators (KPIs) to measure success.
- User Experience Optimization: Collaborate with UX/UI designers to create seamless, engaging, and intuitive shopping experiences that address user pain points and drive customer retention.
- Cross-functional Collaboration: Work closely with teams across the organization, including technology, operations, and customer service, to ensure seamless product delivery and customer experience.