Job Description

We are working closely alongside a Local Authority in Waltham Forest to assist with the appointment of an Insurance Officer, on a 6.5-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £157.40 - £207.30 per day

Summary:

The Insurance Officer – Technical will support the Council's Risk and Insurance Team in managing the Council's insurance portfolio and delivering an effective insurance service to the Council and its partner organisations. The role focuses on processing a high volume of routine insurance claims, clearing historic claims backlogs, assessing liability, negotiating settlements and liaising with insurers, solicitors, loss adjusters and internal departments.

Responsibilities:

• Set up, process and submit routine insurance claims made by or against the Council to external insurers.
• Manage a high volume of insurance claims, targeting approximately 20–25 claims per day to support the clearance of historic backlogs.
• Assess claims, investigate relevant circumstances and make informed liability decisions in accordance with policy terms, legal requirements and Council procedures.
• Handle telephone calls, emails, written correspondence and face-to-face enquiries relating to insurance claims.
• Maintain accurate and up-to-date claim records using relevant insurance management systems, including JCAD LACHS where applicable.

Essentials:

• Relevant training or professional development in insurance claims handling, liability assessment and claims negotiation is advantageous.
• Equivalent practical experience in non-life insurance claims management may be considered in place of formal qualifications.
• Proven experience in non-life insurance claims management within the public or private sector.
• Experience making liability decisions based on evidence, policy conditions, relevant legislation and established procedures.
• Demonstrable experience handling employers' liability (EL) and public liability (PL) claims.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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