Insurance Licensing Examiner (260007KV)
: Insurance
Agency Contact Name and Information: Kim Lowry 614-644-2681
: Ongoing
50 W Town St
50 West Town Street Suite 300
Columbus 43215
: United States of America-OHIO-Franklin County-Columbus
Compensation: 26.54
: Full-time
Work Hours: 40
Classified Indicator: Classified
Union: OCSEA
: Insurance
Technical Skills: Regulatory Compliance, Customer Service, Insurance
Professional Skills: Analyzation, Attention to Detail, Critical Thinking, Customer Focus, Confidentiality
Agency OverviewAbout Us:The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.Please visit our website Department of Insurance and also find us on LinkedIn.Mission Statement for the Ohio Department of Insurance License Division: The License Division’s mission is to issue licenses to qualified applicants. The License Division maintains licenses for agents and business entities that are in good standing with Ohio’s laws. The License Division is committed to providing the highest level of service to the insurance industry and to the citizens of Ohio.
The Ohio Department of Insurance’s License Division is seeking a detailed oriented candidate to fill the Insurance Licensing Examiner position. The ideal candidate must be a self-motivated professional with a strong work ethic, have excellent time management skills and be able to multi-task several projects/issues at the same time. If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department! Key Responsibilities include, but are not limited to the following: · Gathers information and documents · Review and analyze applications and supporting documents to determine license eligibility or continued eligibility · Review and analyze license status and transactions · Performs maintenance services on license records · Reviews, researches, and resolves customer issues and complaints · Make appropriate referrals to management and/or other divisions · Provides professional written and/or verbal response for requests of information · Assist customers via telephone/email by providing accurate and professional responses · Performs related office and clerical duties · Assists in the overall operation of the division · Performs other duties as assigned.
Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
36 months training or 36 months experience in insurance field (i.e., regulatory or industry) (e.g., agent, licensing technician, underwriter, claims adjuster); two (2) courses or six (6) months experience in customer service; 12 months training or 12 months experience in operation of personal computer.
Or equivalent of Minimum Class Qualifications For Employment noted above.
Supplemental InformationApplication Procedures:When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Status of Posted Positions:You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details. Questions about the position not pertaining to your application status can be directed to: Kim Lowry @ 614-644-2681. Applicants must be currently authorized to work in the United States on a full-time basis.Reasonable Accommodation:ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices’ ADA Coordinator, Andrew Skal, by emailing Andrew.Skal@insurance.ohio.gov or calling 614-644-3264. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview.Background Check Information:The final candidate selected for this position will be required to undergo a criminal background check. Section 2961 of the Ohio Revised Code (ORC) prohibits individuals convicted of a felony involving fraud, deceit or theft from holding a position that has substantial management of control over property of a state agency.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Employment with the State of Ohio is more than ‘just a job’ – it is a privilege to serve our families, friends and neighbors who rely on us throughout our great state. We are a team of dedicated public servants committed to high performance, innovative thinking, and delivering excellent and efficient services. Our goal is to recruit and retain the best talent for our positions, because when we have the best talent, we get the best results for our community. We are #TeamOhio.
