Day (United States of America)
Department:
100 - 822000 TG - Patient AccountingThe Insurance Follow-Up Specialist is responsible for collection activities from all third party, insurance payers and self-pay patients.
Key Responsibilities:
• Maintain and update patient records and billing information.
• Review and resolve denied or unpaid accounts.
• Process adjustments, refunds, and insurance claim refiles.
• Communicate with patients, payors, and physician offices regarding account issues.
• Set up payment arrangements and coordinate with collection agencies.
• Prioritize workload, support team members, and complete tasks accurately and on time.
• Protect confidentiality of patient and account information.
Qualifications:
1. High School diploma preferred.
2. 3-5 years office experience, preferably in a healthcare environment.
3. Familiarity with office automation products and healthcare patient accounting systems preferred.
4. Well versed in healthcare collection practices preferred.
5. Familiarity with third-party agency regulations.
6. Good communication and customer service skills.
Terrebonne General Health System has been building a reputation based on quality and is a nationally recognized health care organization that provides state-of-the-art technology and advanced services.
Terrebonne General is a public, non-profit health care system consisting of a 321 licensed bed acute care facility complete with a range of services such as a Women’s Center, cancer care services, an outpatient surgery center, diagnostic imaging services, Women’s Diagnostic and Breast Imaging Center, inpatient and outpatient rehabilitation, and emergency care services.
Terrebonne General takes pride in being the largest community-based hospital in the tri-parish area of Terrebonne, Lafourche and St. Mary parishes. The medical center serves as a major economic force for the community with a staff of over 1500 employees. In addition, the system currently has a medical staff of over 150 physicians offering a variety of specialties ranging from family practice to cardiovascular surgery.
Terrebonne General is accredited by Joint Commission, the national body that ensures that member hospitals meet established standards for quality of patient care. Terrebonne General is also a member of the Louisiana Hospital Association and is also a member of Premier, a purchasing organization of several hundred hospitals throughout the entire United States.
