Job Description

At Dental Partners Thomaston, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.

We’re growing and looking for outstanding professionals to join our team.

Insurance Coordinator – Liaison for Patient Insurance

Why You’ll Love Working With Us:

• We take time to get to know our patients and provide care that’s personalized and thoughtful.

• You’ll join a supportive team that values collaboration, communication, and growth.

• We’re committed to clinical excellence and making a positive impact every day.

What You’ll Do:

• Coordinates and verifies insurance eligibility, coverage, payment estimates for each patient with dental insurance.

• Educates patients on their plan coverage and financial responsibility, answers and places calls to coordinate communication on pending authorizations and payments.

• Files insurance claims and posts payments daily, sends requested information to insurance companies, and follows up with insurance companies to resolve payment delays, denials, or appeals.

• Positively assists front desk and office team as needed

What You Need:

• Excellent interpersonal communication & customer service skills

• Experience & understanding of accounting and office systems such as Microsoft Office, Excel

• Prior experience with medical or dental insurance, billing, or office settings preferred.

• Efficient work ethic, attention to detail, and integrity when handling clerical procedures, patient data, and insurance claims.

Benefits We Offer:

• Paid Holidays and Paid Time Off (PTO)

• 401(k) Retirement Plan

• Health and Vision Insurance

• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program

• Supplemental Coverage (Disability, Critical Illness, Accident)

• Paid Scrub Allowance

• Career Growth and Development Opportunities

At Dental Partners Thomaston, you’re not just taking the next step in your career, you’re joining a team that values quality care, respect, and long-term success.

In hometown communities, SGA Dental Partners is a beacon of positive energy, delivering the highest level of clinical excellence and patient-centered care. Apply today to join us in making a difference!

SGA Dental Partners is an Equal Opportunity Employer and values diversity at every level of our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status