Job Description

About Us

Advocate Technologies is an insurance technology company providing modern insurance operations for lenders. Advocate was founded in October 2020 by a world class team based in New York and Athens Greece.

We transform lenders’ insurance functions across compliance, monetization, and analytics with better software and services developed by our world-class engineering and product development teams.

Our software solution empowers Advocate’s review team to efficiently assess and verify borrower insurance compliance for real estate and business loans (pre-closing) ranging from $100K to $100M. Over the past 12 months, we have grown fourfold to become an industry leader, reaching millions of dollars in revenue.

👉 To learn more about Advocate, visit www.tryadvocate.com

About the role

Our team is growing, and we are looking for a full-time Insurance Consultant in our Athens office. The ideal candidate will use their analytical and detail-oriented skills to collect, process and input loan transaction data into Advocate’s proprietary database software engine.

Advocate values people growth and offers a transparent, merit-based career path for all our employees. Upon achievement of its objectives, the role can evolve Into a Senior Insurance Consultant position with increased responsibilities in the Insurance Operations team.

The monthly gross salary for the position is up to €1,600 (on a 14-months basis), depending on experience.

What you'll do

• Contribute to the daily execution of our Insurance Compliance Loan review system
• Review documents (incoming via email), extract and input information into Advocate’s proprietary system
• Communicate via email coverage gaps with borrowers and lenders to seek resolution of all open issues
• Work closely with the Insurance Operations Associates to ensure that all documents are processed, and questions answered within the customers’ service level agreement
• Escalate complex loan reviews to the Insurance Operations Associates in a timely manner
• Contribute to the Advocate’s product feedback based on your observation of the daily insurance operations routine and customers’ feedback
• Assist with any Operational / ad-hoc projects

What you need for the role

• English proficiency, exceptional communication skills – both written and verbal
• Computer knowledge/tech savviness- solid knowledge of Google and Office Suites
• Ability to work remotely and develop strong on-site relationships
• Flexible working hours (based on US office hours)
• Strong analytical and attention to detail skills - strong ability to summarize complex information

We will consider as a plus if you have

• Experience within the insurance industry, preferably in a core insurance business function such as insurance operations, underwriting, product development, business, or investments
• Call center experience managing incoming customers’ requests via email or chat

What we offer

At Advocate, we believe in supporting our team with meaningful benefits that enhance work-life balance, well-being, and professional growth. As an Insurance Consultant, you will enjoy:

• Private health insurance, fully covered by the company
• A hybrid work model: 2 days in the office and 3 days working from home
• Extra “work from anywhere” days annually for added flexibility
• A home office stipend to help you set up or upgrade your remote workspace
• A monthly team bonding budget to foster connection and collaboration