RESPONSIBILITIES
The Insurance Collector II is responsible for performing follow-up on outstanding patient accounts which includes reviewing payer websites and performing phone calls to establish payment or denial timelines. The insurance collector will review their assigned Epic account workqueues and process correspondence requests by payers and third-party associates. Responsible for reviewing accounts to ensure accurate billing and reimbursement. Identify payer issues affecting payment delays. The Insurance Collector must understand payer contracts and fee schedules.
EDUCATION/EXPERIENCE
High School graduate or equivalent is required. A minimum of (1) years’ experience in hospital or physician billing, administration, collections and/or auditing is required. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills
University Health is the only locally owned health system in San Antonio. For more than 100 years, University Health has been here to heal, improve health, train the next generation of medical professionals and ensure the people of San Antonio, Bexar County and South Texas have access to primary and advanced specialty care close to home.
Almost 11,000 employees and more than 1,200 physicians provide specialized services, including the region’s only Level I trauma center for both adults and children, and maternal and neonatal intensive care centers designated at the highest levels by the State of Texas.
As the region’s only academic health system, University Health is a hub of innovation and discovery, committed to delivering patient-centered, culturally competent, high-quality and compassionate care, based on a strong foundation of outcomes‐based research and innovative teaching.
Learn more at UniversityHealth.com. Follow us on Facebook, Instagram and X.
