It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Patient Financial Services
Please note: This posting helps us identify talent for temporary assignments. Successful candidates will be officially employed and payrolled by our third-party staffing partner.
Works under the supervision of the Business Services Coordinator. Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization. Performs other duties as assigned.
Composes and types letters, liens and probate claims.
Arranges for and collects payments for pre-registered patients, in-house and discharged patients.
Answers inquiries accurately and courteously.
Enters detailed comments into the computer system.
Evaluates and processes incoming mail.
Maintains a system for periodic review and follow-up on unpaid accounts.
Greets patients and public politely.
Responds to inquiries from collection agencies.
Receives required documentation for charity care patients.
Provides patients with options of program coverage and assists with completion of applications.
Receives and reviews all admissions with self-pay portion for possible third party governmental coverage.
Follows up with responsible parties and third party payor on unpaid accounts.
Refers accounts to outside collection agencies when collection efforts have been exhausted.
Processes loan applications.
Processes bankruptcy notices.
Maintains records and files account transaction, hard copy and computer system.
To be vigilant of co-members desk when vacant.
Interprets for non-English speaking patients/public.
Performs other duties as assigned.
Education: Work requires knowledge generally acquired through a high school education or GED.
Licensure: None.
Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.
Pay Range: The hourly rate for this position starts at $29.47. The range displayed on this job posting reflects the target for new hire salaries for this position
Job Specifications:
● Union: NUHW● Work Shift: Variable● FTE: 1.0● Scheduled Hours: 40
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Salinas Valley Health exists to help our community rise through good health. Founded in 1953 as Salinas Valley Memorial Hospital, today we serve individuals and families throughout the Salinas Valley, the Monterey Peninsula and the surrounding region. Each year, our highly trained team of healthcare professionals takes our renowned quality of patient care to the next level. Our team actively utilizes the latest medical techniques with our state-of-the-art technology to improve individual and community health and well-being.
Our 263-bed acute care medical center employs more than 2,400 staff. In 2021, we achieved ANCC Magnet Recognition®, the highest and most prestigious distinction that a healthcare organization can achieve for nursing excellence. Earning this Magnet® designation reaffirms our steadfast commitment to nursing excellence and quality patient care. Our focus on Cancer Care, Cardiac Care, Orthopedics, Obstetrics and Stroke Center is led by 322 board-certified physicians across a broad spectrum of specialties, all dedicated to your care.
To enhance and expand the reach of our care, we strategically partner with larger research and metro hospitals such as Stanford. In addition, we are part of a network of urgent care and surgery centers, the only Perinatal Diagnostic Center in the region and an Emergency Department that provides care to more than 6,300 patients every year.
