Job Overview We are seeking an experienced Insurance Claims Manager to lead Motor and Non-Motor Claims operations for a reputed insurance company in the UAE. The role involves overseeing claims assessment, investigation, approval, and settlement while ensuring regulatory compliance, cost control, operational efficiency, and customer satisfaction. Key Responsibilities Lead and oversee Motor and Non-Motor claims operations, including assessment, investigation, approval, and settlement. Manage complex and high-value claims, reserves, fraud investigations, recoveries, and disputes. Ensure compliance with UAE insurance regulations, CBUAE requirements, and internal policies. Monitor claims costs, loss ratios, turnaround times, and departmental KPIs. Manage relationships with brokers, garages, loss adjusters, surveyors, legal advisors, and reinsurers. Lead, mentor, and manage a claims team of 7–8 members, ensuring performance and timely delivery. Prepare and present claims performance reports to senior management. Liaise with the Central Bank of the UAE (CBUAE) when required. Requirements Graduate or postgraduate degree in a relevant discipline. Mandatory professional insurance qualification: ACII or FIII. 15–20 years of general insurance claims experience, including at least 5 years in a managerial role within a reputed UAE insurance company. Strong technical expertise in both Motor and Non-Motor claims and knowledge of CBUAE regulations. Excellent leadership, analytical, negotiation, and decision-making skills. Reporting to: Head of Technical / General Manager
About Combuzz HR Solutions
Combuzz HR Solutions is a technology-driven HR and workforce solutions company headquartered in Dubai, United Arab Emirates, helping businesses hire, manage, and scale their workforce with confidence.## About Combuzz HR Solutions
At Combuzz HR Solutions, we believe that every successful business is built by the right people. Based in Dubai, we help companies across the UAE simplify hiring, manage their workforce efficiently, and stay compliant with local employment regulations.
Whether you're a startup entering the UAE market, a growing business expanding your team, or an established organization looking for reliable HR support, we provide practical solutions that save time, reduce administrative burden, and help you focus on growing your business.
Our services include:
• Employer of Record (EOR)
• Recruitment Services
• Contract Staffing
• Corporate PRO Services
• Emiratization
• HR Compliance
• Payroll Support
Every business has different workforce requirements, which is why we take the time to understand your goals before recommending the right solution. From sourcing skilled professionals and managing employment contracts to handling visas, payroll, and compliance, our team supports you throughout the entire employee lifecycle.
We work with businesses across a wide range of industries, including Construction, Engineering, Healthcare, Hospitality, Manufacturing, Logistics, Retail, Finance, Information Technology, Real Estate, Aviation, Facility Management, Oil & Gas, and many more.
What sets us apart is our commitment to responsive service, transparent communication, and long-term partnerships. We don't just help you fill positions—we help you build a workforce that supports your business objectives.
If you're looking for a trusted HR partner in the UAE for hiring, workforce management, or business expansion, we'd be happy to discuss how we can support your organization.
