Job Description

Insurance Agent Trainee – Bryan Thomasson Agency

Are you eager to launch a meaningful career where you can make a difference for clients every day? Farmers Insurance and the Bryan Thomasson Agency are looking for a customer-focused Insurance Agent Trainee to join our respected team.

About the Role

As an Insurance Agent Trainee, you will prioritize delivering exceptional customer service while learning to provide tailored insurance solutions. You will play a vital role in guiding clients, answering their questions, resolving concerns, and offering trusted support throughout their insurance journey. If you love helping people and excel at building lasting relationships, this is the opportunity for you.

Key Responsibilities

• Respond promptly and courteously to client inquiries via phone, email, and in-person interactions

• Consult with clients to understand their insurance needs and explain product options in clear, simple terms

• Support new and existing clients with policy changes, renewals, billing questions, and claims assistance

• Serve as a reliable resource, following up proactively to ensure excellent client experiences

• Assist sales efforts by identifying referral opportunities and cross-selling insurance products

• Maintain accurate customer records and document interactions in the CRM system

• Collaborate with team members to ensure consistent service excellence

• Participate actively in team meetings and training sessions

What We’re Looking For

• At least 1 year of customer service, sales, or related experience preferred

• Passion for helping people and problem-solving

• Exceptional communication and active listening skills

• Strong attention to detail and organizational ability

• Comfortable discussing insurance products and handling sensitive situations thoughtfully

• Willingness to pursue Property & Casualty and/or Life & Health license (preferred or willingness to obtain)

• Bilingual skills are a plus

Why Join Our Team?

• Base salary plus unlimited commission potential

• Performance bonuses and achievement incentives

• Paid training and ongoing professional development

• Career growth opportunities, including a path to agency ownership

• Flexible work schedule options (hybrid work may be available)

• Supportive, team-oriented culture that values and recognizes your contributions

• Health insurance support options (based on agency offerings)

• Paid time off, holidays, and milestone incentives

• The reputation of a nationally respected brand

Take the Next Step

This is your chance to become part of a team where you can make an impact—helping clients protect what matters most while growing your career in customer service and insurance. Ready to advance your future with the Bryan Thomasson Agency and Farmers Insurance?

Apply today and make a difference every day as an Insurance Agent in Training!