About Us
Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.
Why Join Us?
We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect. As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.
Our Benefits:
At Capital Farm Credit, you’ll find more than a job—you’ll find purpose.
EDUCATION AND EXPERIENCE
ESSENTIAL FUNCTIONS
• Provides start to finish processing of information to generate a crop insurance policy for customers by collecting premiums, guiding customers through the process, obtaining appropriate signatures, and ensuring that all necessary data is in place for successful underwriting.
• Provides outstanding customer service for walk in crop insurance customers, answers telephone, directs calls and answers questions on customer issues.
• Supports the work of agents performing sales functions in the field by processing data gathered from their sale efforts and directing them as to further the requirements to complete their customer insurance needs.
• Collects data necessary to underwrite crop insurance policies within the requirements of Federal Crop Insurance and Risk Management Agency and performs data entry necessary to originate or maintain crop insurance policies.
• Communicates as required with FSA Office on required documents and communicates as required with customer as needed to gather appropriate data for their insurance needs.
• Maintains awareness of agricultural trends and business activity, Federal Crop Regulations, and legal obligations.
• Maintains required documentation according to retention requirements.
• Monitors and collects billings required under policies.
• Works with more senior staff to resolve questions and to grow knowledge of crop insurance processes.
• Attends trainings and continuing education as required to stay current with crop insurance regulations and requirements.
• Requires after-hours availability for Crop Hail and Livestock products.
REQUIRED SKILLS
• Skilled in oral and written communication; intermediate skill level in Microsoft Office applications
• Ability to perform all duties in a manner consistent with ethical standards and confidentiality requirements.
• Ability to reason, judge, compare, calculate, evaluate, and critique such information as written materials, numerical data, responses to customer needs and/or other work-related activities.
• Ability to complete work in an acceptable period; manage a variety of detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives; satisfy internal and external customer needs related to the job.
• Ability to operate telephone equipment and respond to calls and in-person inquiries. Ability to use office equipment and computers, this involves reading the screen and keying/typing information.
• The ability to have close visual acuity to perform activities such as, preparing and analyzing data and figures, transcribing, viewing a computer monitor and extensive reading.
• Moderate level of knowledge and expertise in underwriting multi-peril and crop-hail insurance policies.
• General knowledge of Association loan products.
DISCLAIMER
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@capitalfarmcredit.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the EEO - Know Your Rights and Pay Transparency Statement.
Applicants should personally complete and submit their application materials. Submissions generated through automated tools or third-party mass application services may not be reviewed.
Equal Opportunity Statement
Capital Farm Credit is committed to creating a diverse and inclusive workplace. The position title and requirements may be adjusted based on the candidate's experience and qualifications. We welcome applicants of all backgrounds and do not discriminate based on race, color, gender, religion, national origin, disability, veteran status, or any other protected status. A full job description is available upon request. Candidates selected for hire will be required to complete a background check, including criminal history, education verification, and employment verification. A credit check will be required for roles that require NMLS registration.
Capital Farm Credit is the largest rural lending cooperative in Texas, providing credit and other related services to farmers, ranchers, rural home owners, and agribusinesses. We are a proud member of the nationwide Farm Credit System which provides financing to meet the needs of rural America. As one of the largest Farm Credit Associations in the United States, Capital Farm Credit has over $11 billion in total assets and employs over 600 team members. We serve 192 counties in Texas with nearly 70 credit offices.
Capital Farm Credit is a great place to work. Our employees are passionate and committed to serving both rural Texas and each other. We seek highly motivated and engaged people who foster the core values behind who we are, how we work and how we treat others – with commitment, trust and value. We cooperate and care for our members and employees with family-like respect and appreciation.
