Instructional Tech System Specialist
Department
Client Services Classroom Tech
Commensurate with experience
This position will provide professional microcomputer and audio/visual support for MTSU owned or occupied spaces via phone, email, and in person. This position also provides expertise in enterprise software deployment over the network to approximately 8,000 computers across the MTSU campus. In this role the technician will perform deployment, installation, support, and training of these enterprise level software packages. This position documents all support interactions in the current ticketing system. In the absence of the System Administrator over MDM, this position will serve as a backup for those responsibilities. As needed, this position will participate in cross-departmental and/or University committees and perform other related tasks or special projects as assigned. This position must remain knowledgeable about new and emerging learning spaces technologies, and continue to be innovative in order to provide the highest quality instructional technology environment.
Bachelor's degree preferably in computer science, engineering, information systems or related area required. An Associate's degree in related area and five (5) years extensive work experience or seven (7) years extensive work experience may also be substituted in lieu of a degree.
Three (3) years extensive experience with installation, maintenance, troubleshooting, and repair of microcomputers (both PC and Macintosh) and peripherals. Experience should include the installation, service, and support of Windows 11 as well as Mac OS X 15.0 and higher. Two (2) years of experience creating software packages for mass deployment utilizing a software distribution system such as ECM or InTune. Experience with Powershell and remote tools.
Experience with installation, service, and support of instruction and audio/visual systems preferred.
Resume Required
MTSU offers a comprehensive benefits package, including but not limited to the following:
Click here for additional information.
MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email hrs@mtsu.edu.
Application Review Date: August 13, 2026; for optimal consideration, please apply before April 27, 2026
