Instructional Systems Designer

The Instructional Systems Designer's (ISD) primary role is to design and develop instructional material for all levels of sales and application, or technical services training courses for internal and external customers. The ISD demonstrates and utilizes effective needs analysis, project management, course development, and evaluation skills. The ISD will use these skills to determine audience, develop learning objectives, create content and activities, and identify the appropriate method of delivery.

Essential Duties and Responsibilities:

Analysis Functions

• Performs learning needs and knowledge gap analysis
• Defines target audience and delivery mechanism
• Develops training goals based on desired knowledge or behavior outcomes

• Defines learning objectives, course outline, lesson plan, assessment instruments and activity plans for online and in-person training
• Meets with SME’s to gather content and supporting information and knowledge
• Creates and assembles content outlined in design phase
• Write Storyboards and develops all course curriculum to include hands-on/interactive labs and/or training aides, and testing methods to support learning objectives
• Schedules and coordinates strategic validations with SME’s to ensure satisfaction of learning objectives
• Develops all student and instructor support materials
• Develops course material bill of materials (BOM)
• Assigns course name and unique identification number/code

• Develop procedure for training facilitators and learners.
• Hand-off/dry run the course with the instructor(s). Cover curriculum, learning outcomes, method of delivery, and testing procedures
• Train instructor(s) on any special tools and/or technology associated with the course or activities
• Ensures that books, hands-on equipment, tools, and software are in place, and that the learning application or website functions properly (if eLearning based)
• Configure and manage global and system settings in the LMS
• Manage dealer teams user permissions, and reporting on team activity
• Create and maintain content in online courses and learning paths
• Assign training to users in Competency Paths and monitor/manage compliance
• Configure gamification settings
• Publish ILT sessions and manage eCommerce enrollments

• Develop post training evaluations (written and hands-on) and/or surveys
• Periodically attend and audit courses, interview students, and identify areas to improve the learner engagement experience
• Monitor and document product changes, call center reports, product bulletins and other input that may need to be addressed within existing courses
• Identify course revision needs and submit to manager for insertion in production schedule

• Provides support to the Video Production Specialist
• Records and submits multimedia content including raw video and images from the field to marketing and the VPS for editing and release
• Oversee day-to-day learning management system operations to include issue resolution, course loading/editing, course description/registration information updates, maintain rosters, scheduling, and reporting functions
• Schedule and produce instructor-led distant learning events

Required Skills:

Experience in technical writing, teaching/training, performance measuring, multimedia, curriculum and course development. Ability to work independently or on a team. Associate's Degree in Education, Instructional Design, or related subject preferred.

1. Associated Degree required; Bachelors preferred in one of the following areas: Business, Education/Training, or commensurate level of work experience
2. Five years’ experience in the following areas: instructional design, construction, forestry, turf grass, agricultural, mining or automotive fields.
3. Working knowledge of hydraulics, electrical circuits, and HVAC, mechanical and structural systems..
4. Ability to read, interpret and troubleshoot using both hydraulic and electrical schematics.
5. Working knowledge of common construction practices within residential, commercial, and civil engineering projects.
6. Ability to verbally/visually present concepts or technical issues to supplier, guests, internal stakeholders or executives when called upon.
7. Basic understanding of computer systems to include but not limited to Microsoft Office Suite and industry standard eLearning development programs. Articulate 360 and SAP Litmos preferred.
8. Experience with industrial equipment/engine interfacing diagnostics programs.
9. Strong time management skills and ability to manage multiple concurrent projects.