Job Description

Instructional Student Assistant (ISA) – BPA Tutoring Center

The BPA Tutoring Center is seeking applicants to fill the Instructional Student Assistant position.

At CSUB’s Tutoring Centers, we believe that learning is a social process, not a solitary one. Our mission is to promote student success and independence by providing a welcoming environment for dialogue and feedback. Tutors provide support to students across a wide range of concepts, assignments, and students’ needs.

Anticipated Appointment Dates: This position is open until it is filled.

Fall 2026: August 17, 2026 – December 19, 2026

Spring 2027: January 20, 2027 – May 26, 2027

Hours: 0-20 hours per week

Tutoring Job Expectations

• Tutors provide support service at all levels of competency including, but not limited to problem solving, conceptual analysis, strategic study skills, reading comprehension, writing and exam preparation.
• Tutors provide assistance for a broad range of academic activities: assigned homework; exam studying; research papers; language lab assignments and projects
• Tutors work with professors to provide assistance to groups and individuals. Tutors may also be asked to work regularly with students who speak English as a second language or students with special needs or circumstances.
• Tutors work proactively to encourage student use of the Tutoring Center services, including outreach to classroom visits, communication with tutees, and distribution of flyers.
• Tutors help Tutoring Center Coordinator and Lead Tutor with administrative tasks and special projects, as needed.
• Tutors attend required meetings and trainings.

Tutoring Center Tutor Qualifications

To be considered for employment in the BPA Tutoring Center:

• Students must have demonstrated significant subject expertise. This expertise may be confirmed by faculty recommendation, successful completion of tutored courses, and/or demonstrated success in related courses.
• Tutors must possess effective communication skills to appropriately articulate suggestions for concept comprehension and problem solving. Tutors must be able to work with students in a manner that is encouraging and which fosters confidence in the student.
• Tutors must be trustworthy, reliable, and detail-oriented.
• Tutors must possess a positive attitude towards colleagues and students.
• Tutors must demonstrate flexibility and adaptability in order to provide tutoring services to a diverse range of learning styles
• Tutors must be able to work independently and to take initiative in fulfilling responsibilities.
• Tutors are committed to reflection and growth in their practices; therefore, they take feedback seriously.

Tutoring Center Tutor Responsibilities and Duties

To continue to be hired as tutors at the CSUB Tutoring Centers, students must

• Tutors must support their colleagues in maintaining the integrity and efficiency of this support service.
• Tutors must maintain the confidentiality of our clients and services.
• Tutors must be dependable and punctual in their duties, in the completion of assigned tasks, and in notifying the appropriate staff personnel when conflicts or problems occur.
• Duties include tutoring members of the CSUB campus community; regular attendance at staff meetings; maintaining orderliness and operation of the Center (opening and closing TC, cleaning TC, checking students in/out of RunnerConnect, checking supplies, filing, administrative tasks, flexibility in work hours to ensure adequate coverage, etc.); assisting and mentoring tutor trainees; notifying supervisor of needs or difficulties; raising awareness of tutoring services through flyer distribution and class visits; providing input and suggestions to improve our operation; other tasks as assigned by supervisor or Tutor Center Coordinator.
• Tutors must organize and facilitate study groups, ranging in size from 4-15 students, including effective communication about the time, date and location.
• Tutors must provide brief classroom presentations regarding the Tutoring Center services.
• Tutors must communicate via email or phone with tutees to arrange tutor appointments and encourage use of the services
• Tutors must participate effectively in training sessions and staff meetings.

Application Procedures: The review of applications will begin immediately and may continue for next semester. For full consideration, the application and all required materials must be submitted by August 14th for Fall Semester and January 18th for Spring Semester. The following documents are required to upload:

1. Class Schedule: Upload a copy of your class schedule for the semester you are seeking employment. Please note, if you have not registered for your next semester courses, you many skip this upload and submit the application.
2. Curriculum Vita, or Resume: Your curriculum Vita or CV, is the academic equivalent of a resume. It should contain your contact information, your employment and educational history, skills such as computer programming, familiarity with commonly used computer programs, as well as internships, awards, volunteer service, training and any other experience you have that is relevant to education.
3. Current unofficial transcripts from your undergraduate and graduate education. If you had attended more than one institution, please copy and combine these transcripts into one document.
4. List of three references. The online applications will request you to enter your three references separate from your CV. The letters of reference may be requested by the committee. Be prepared to enter the following for each of your three references:

1. First Name
2. Last Name
3. Type of reference
4. Organization
5. Position Title
6. Phone Number
7. E-mail Address

Finalists may be asked for an interview.

Inquiries: Please contact Jacob Whitaker at jwhitaker@csub.edu

Instructional Student Assistant additional information regarding assignment:

• Evaluation: ISAs may be evaluated per CBA, Unit 11, Article 8 ( https://www.calstate.edu/csu-system/faculty-staff/labor-and-employee-relations/Pages/unit11-uaw.aspx)
• Salary: The salary range for Instructional Student Assistants starts at $17.86 per hour. Each Department has a different salary scale. Please check with your department for your Base Salary.
• Assignments: Assignments are made by Department Chair or Program Coordinator after consultation with the candidate.
• Duties Form: Per the Collective Bargaining Agreement for Unit 11 ( https://www.calstate.edu/csu-system/faculty-staff/labor-and-employee-relations/Pages/unit11-uaw.aspx) a Duties Form (see Appendix E of the CBA) will be completed between the Department and Academic Student Employee. This form substantiates the jobs included for the department Instructional Student Assistant position.
• Instructional Student Assistant positions are for matriculated students at CSUB.
• Students are limited to 20-hours of part-time work on campus.

About the Campus CSU Bakersfield, founded in 1970, is a regional, comprehensive university serving the southern San Joaquin Valley of California. CSU Bakersfield’s service area covers nearly 25,000 square miles and is home to a socially and ethnically diverse population of over 11,000 students. CSU Bakersfield is the only four-year degree granting institution within a 100-mile radius. Due to this, CSU Bakersfield has a vital role in educational obtainment, economic development, and quality of life within the region.

The accolades CSU Bakersfield has received include Third Way’s #9 Most Economic Mobility Index (2023), Washington Monthly’s #10 Best Bang for the Buck for Western Colleges and #11 Best Master’s University (2023), and US News and World Report’s #16 Top Public School in the West (2023).

CSU Bakersfield serves 9,800 undergraduate students and 1,400 graduate, credential, and post-baccalaureate students. 63.5% of CSU Bakersfield’s students are Hispanic/Latinx, 21.5% are Caucasian, 7.1% are Asian, 4.9% are African-American, 2.3% are multiracial, 0.5% are American Indian/Alaskan Native, and 0.2% are Hawaiian/Pacific Islander. CSU Bakersfield is a federally designated Hispanic Serving Institution (HSI).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Clery Act: CSUB's annual crime report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus centers, such as our Antelope Valley Satellite Campus, and on property within, or immediately adjacent to and accessible from CSUB. The report also includes policies concerning security on campus, such as alcohol and drug use, crime prevention, reporting crimes, sexual assault, and other subjects. Additionally, a daily log of offenses is maintained and can be reviewed at the front desk of the Department of Public Safety. You can obtain a copy of the annual report by contacting the Department of Public Safety/University Police at (661) 654-2111 or by logging on to their website at: https://www.csub.edu/compliance/Clery.

EEO Statement: All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, CSUB provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

CSUB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

CSUB is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At CSUB, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.