The Carver College of Medicine (CCOM) - Medicine Administration, OSAC (Office of Student Affairs and Curriculum), Clinical Skills Assessment Program is seeking an Instructional Services Coordinator to provide instructional services or support to faculty, staff, and students by assisting with the design, development, selection, adapting, presentation, or maintenance of instructional/informational materials and/or facilities (e.g., classrooms, labs, studios, centers, workshops, technology programs) for the purpose of teaching and learning. Coordinate and provide instruction of policies and practices and administer training for simulated patients. May review the performance of SPs and offer feedback. Key areas of responsibility include the design, support and creation of instructional materials; instruct, to train, consult and support the curriculum; support facilities and technology for the curriculum; and the support of operational (financial, administrative and supervisory) tasks associated with providing instructional services.

Primary Duties

Develop Instructional Materials

• Assist in the development and distribution of training materials for SPs and proctors.

• Assist in the development and distribution of instructional materials for medical and Physician Associate (PA) students, as well as SPs and exam proctors.

• Assist in the implementation of the College of Medicine’s curriculum as designed by course directors, strand directors, clerkship directors, and Clinical Skills Assessment staff.

• Assist in the design, development, and evaluation of checklists and rating forms for use by simulated patients and clinicians.

• Assist in the evaluation of the instructional effectiveness of the strategies and pedagogical approaches used.

Instruct, Train, Consult, and Support

• Provide technical and administrative support for all faculty, staff, students, and simulated patients involved in clinical skills assessment programs.

• Coordinate and provide instruction of policies and practices and assist with training simulated patients.

• Support the performance review process of SPs and offer feedback.

• May provide instruction to medical and PA students for additional programs in small group settings as directed.

• Consult and collaborate with faculty and staff for the purpose of providing instruction to SPs and medical and PA students.

• Manage scheduling of all SP trainings and activities.

Facilities/Technology Management

• Support all aspects of administration of the teaching, practice, and assessment activities within the Clinical Skills Assessment Program.

• Prepare resources and materials for clinical skills assessments and programs.

• Support the operations of the clinical suites, a teaching facility of substantial complexity including 18 simulated exam rooms, and 3 classroom spaces, including maintenance of equipment and supplies, preparation and distributions of materials prior to each program, and maintenance of all instructional equipment.

• May run clinical assessments and programs as directed.

• Operate and maintain complex equipment and medical instruments.

• Support courseware management system (CAE LearningSpace).

• Support medical and PA students, faculty and staff, clinical facilitators, examination proctors, and simulated patients in the application of technology within the teaching facility.

• Systematically order supplies and stock the clinical suites.

• Assure facilities follow federal and state regulations pertaining to health and safety.

• Implement policies to assure safety and compliance.

• Support maintenance of program website and content for social media outlets.

Operational Management (Financial and Administrative)

• Manage the scheduling of approximately 100 SPs, over 650 medical and PA students and medical residents in clinical skills assessments and all programs.

• Prepare resources and materials for clinical skills assessments and programs.

• May run clinical assessments and programs as directed.

• Cultivate a professional, collaborative, and vibrant work environment for the pool of SPs.

• Gather, analyze, monitor, and report financial data, information, and reports.

• May engage in outreach activities beyond the curriculum unit, including OSAC, CCOM, UI, UI Health Care, Alumni, and External Organizations.

• Serve as Human Resource liaison for approximately 100 part-time hourly employees (simulated patients).

• Track and submit electronic bi-weekly time sheets for all part time hourly employees.

For a full job description, please send an e-mail to the contact listed below.

Percent of Time: 100%

Pay Grade: 3A

https://hr.uiowa.edu/pay/guide-pay-plans

Benefits Highlights:

-Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

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Required Qualifications

• Bachelor’s degree or an equivalent combination of education and relevant experience.

• Related administrative and project coordination experience.

• Demonstrated excellence of written and oral communication skills.

• Proficiency in Microsoft Office Suite including EXCEL is required to support unit operations.

• Customer service experience.

• Experience in event planning and coordination.

• A demonstrated ability to work as a part of a team.

Desirable Qualifications

• Experience supporting curriculum delivery, simulation, and/or academic assessment in a university setting.

• Experience in higher education.

• Experience using social media platforms for business operations.

• Demonstrated interest in, and commitment to, working with students.

Position and Application Details

Applicants must upload a Resume and Cover Letter and mark them as a 'Relevant File' in order to be considered.

Job openings are posted for a minimum of 7 calendar days and may be removed after the posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential verification. Up to 5 professional references will be requested later in the recruitment process.

For additional questions, please contact amy-stewart@uiowa.edu

The Roy J. and Lucille A. Carver College of Medicine is a highly ranked medical school where students learn to become accomplished clinicians, researchers, and educators. The program emphasizes case-based learning, problem-solving skills, early patient exposure, and strong community-based experiences.