Job Description

This position shall oversee and provide subject matter expertise in the design, development, and maintenance of new and existing Technical and Safety programs, curriculum and materials for NiSource Gas & Electric Distribution Operations. Build a strong rapport with internal customers to analyze performance problems and design solutions. Direct and perform such tasks as needs analyses, job task analyses, as well as the design, development, implementation, and evaluation of training courses, curriculum and materials.

Essential Functions

• Continuous monitoring and updating of existing curriculum to reflect changes in operating standards and procedures.
• Oversees that changes to curriculum are communicated and implemented into third party contractor modules
• Conducts internal training needs analyses.
• Develops written and performance-based assessment tools to measure achievement of specific learning objectives.
• Designs and develops training programs and exercises to meet the varying needs of the organization.
• Performs assessments and listens to clients to understand and anticipate their needs and determine their priorities in the context of the overall enterprise.
• Designs and develops instructor lead training materials and on-line computer based training material.
• Observes training/testing programs and reviews and revises materials using feedback received from instructor and participants.
• Travels to different NiSource business unit locations to gain first-hand knowledge of specific training needs and areas for improvement from Leaders and front line workers.
• Designs and develops evaluation tools to monitor the effectiveness and applicability of training activities and materials.
• Stays abreast of industry trends and new technologies to apply knowledge for improvement to existing training solutions.
• Plans and organizes instructional design projects to ensure completion in a timely manner.
• Serves as liaison with Instructors in planning projects involving development and revision of training materials.
• Other duties related to development and design of training materials and activities as assigned by the Leader, Instructional Design

Required Qualifications For Position

• Bachelor's Degree In Instructional Design or 3+ experience in a Training, Teaching, or Instructional Design position.
• Strong oral and written communication skills.
• An ability to manage multiple projects simultaneously.
• The ability to prepare and deliver presentations utilizing digital technology.
• The ability to use computer hardware such as scanners, digital cameras and video recorders to incorporate visual images into training materials.
• The ability to utilize Adobe and Articulate software to create training materials, write reports, and keep records
• The ability to use digital photography and/or drawing software to create graphics to be inserted in training materials.
• The ability to interact effectively with clients and coworkers.
• Travel up to 25%
• DL NUMBER - Driver License, Valid and in State Must possess a valid driver's license Upon Hire

Preferred Additional Qualifications for Position

• Experience with Adobe Creative Cloud Applications
• Experience with Xyleme or learning content management systems
• Experience with LMS Systems or Design Tools (Captivate, Moodle, Blackboard, Workday Learning, etc.)
• Experience with AI tools for rapid development of training materials
• Familiarity with OSHA Standards
• Knowledge of DOT Operator Qualifications
• Knowledge of Gas Distribution Plant and Service activities
• Knowledge of Electric and Transmission activities
• Knowledge of Policy and Procedures

Physical Demands

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.​

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

• E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish
• Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$69,900.00 - $105,000.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity

Posting Start Date:

2026-03-26

Posting End Date (if applicable):

2026-04-10

Please note that the job posting will close on the day before the posting end date.