Doctors of BC

Instructional Designer, Learning Experience

Doctors of BC  •  $71k - $89k/yr  •  Vancouver, CA (Remote)  •  2 hours ago
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Job Description

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Instructional Designer, Learning Experience

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $70,856 - $88,570

The Instructional Designer, Learning Experience, reporting to the Manager, Learning Experience, leads the design and development of end-to-end learning solutions for complex and organization-wide initiatives supporting learners. Acting as a learning consultant, the role partners with business analysts, project managers, subject matter experts, team leaders, and other stakeholders to identify knowledge and performance gaps, clarify and curate content, establish learning objectives, and recommend effective learning approaches grounded in adult learning principles, instructional design best practices, accessibility, and the needs of diverse audiences. A key focus of the role is developing learning solutions that enable the successful adoption of new and enhanced technologies, business processes, and workflows. The Instructional Designer also contributes to continuous improvements of the team’s instructional design practices by identifying opportunities to enhance development processes, templates, standards, and ways of working to improve quality, consistency, and efficiency.

The Instructional Designer manages learning deliverables from discovery and analysis through design, development, launch, and evaluation, establishing clear project plans, timelines, and measures of success while proactively communicating recommendations, progress, risks, and decisions. The role facilitates discussions with stakeholders to validate learning requirements, navigate differing perspectives, and influence decisions through instructional design expertise, evidence-informed recommendations, and consideration of learner and organizational impacts. In partnership with the Employee Programs team, the role also provides expertise and develops resources that enhance broader learning and development initiatives. Following implementation, the Instructional Designer evaluates learning effectiveness using learner feedback, stakeholder input, adoption measures, and available data, and continuously refines learning approaches and resources to enhance learner engagement, accessibility, knowledge retention, and practical application.

WHAT SUCCESS LOOKS LIKE

Leading Self (A):

  • Adapts approach without feeling own agenda or outcomes have been compromised.
  • Challenges inefficient/ ineffective work processes and offers constructive alternatives.
  • Analyzes work errors, successes and failures.
  • Sets learning strategies to rectify and increase knowledge.
  • Ability to adapt to changing workload priorities, effectively reprioritizing or deferring tasks in line with operational and strategic goals.

Building Relationships (A):

  • Sets objectives necessary for obtaining feedback and assistance.
  • Shares ideas, issues, and opportunities with members of personal network.
  • Seeks referrals from others with relevant expertise and influence.
  • Attends and maintains relationships with relevant formal and informal professional groups and organizations.

Communication for Results (A):

  • Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners.
  • Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically.
  • Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.

Problem Solving (A):

  • Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions.
  • Proactively anticipates and prevents problems.
  • Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive actions for complex issues that cross organizational boundaries and are unclear in nature.
  • Identifies potential consequences and risk levels.
  • Seeks support and buy-in for problem definition, methods of resolution, and accountability.

Change Advocate (I):

  • Participates in change programs by planning implementation activities with other change champions.
  • Interprets the meaning of new strategic directions for the work group and sets objectives and standards.
  • Implements monitoring and feedback systems.
  • Evaluates progress and finds ways of making continuous improvements.
  • Solicits and offers ideas for improving primary business processes. Improves effectiveness and efficiency through the involvement of peers and business partners by initiating new approaches

Thoroughness (A):

  • Identifies potential areas of conflicting priorities and vulnerability in achieving standards.
  • Reviews department’s progress against established goals, objectives, service level targets, and project milestones.
  • Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.
  • Maintains a proactive work review and approval process prior to assignment completion.
  • Solicits internal and external customer evaluation of performance and devises measures for improvement.

Doctors of BC Team Member:

Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to others' wellbeing.

WHAT YOU BRING

  • An undergraduate degree in adult education, instructional design, organizational development, business, project management, or a related field, AND up to four years of progressive and relevant experience designing, implementing, or sustaining employee learning programs and coordinating complex, cross-functional initiatives. An equivalent combination of education and experience will be considered.
  • Thorough knowledge and practical application of learning frameworks (ADDIE), adult learning principles, needs assessment, measurable learning objectives, instructional and content design, facilitation, implementation planning, and learning evaluation best practices.
  • Demonstrated experience building effective learning experiences in the format of simulations, gamified learning, microlearning, just-in-time solutions, job aids and infographics, videos, and animation/motion graphics.
  • Advanced project management and change management skills to adapt to shifting business needs and priorities with the ability to anticipate issues, identify impacts, frame options, proactively recommend solutions, and escalate appropriately.
  • Adept at balancing major concurrent tasks and projects and working with leadership, subject matter experts, and stakeholders in a coordinated manner.
  • Demonstrated expertise in building clear, accurate reports and dashboards that combine project indicators with relevant learning measures and translate data into concise insights for leaders and project teams.
  • Demonstrated experience using RACI tables, RAID and decision logs, process maps, and weighted decision-making matrices to clarify accountability and support evidence-based decisions.
  • Strong communication, facilitation, and collaboration skills, with experience working closely with colleagues, senior-level executives, vendors, subject-matter experts, and other stakeholders to clarify needs, build alignment, secure decisions and commitments, coordinate deliverables, and address risks or conflict diplomatically.
  • Proficient with eLearning authoring tools (Articulate 360), video development tools (Camtasia), audio editing tools (Audacity), screenshot tools (SnagIt), learning management systems, web conference tools (Zoom), and Microsoft Office
  • A project management certification or an equivalent credential is an asset.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.

We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.

Doctors of BC

About Doctors of BC

At Doctors of BC, we make a meaningful difference in improving health care for British Columbians by working alongside our physician members to achieve quality patient care through the promotion of engagement, collaboration, and physician leadership.

Our goal is to promote a social, economic, and political climate in which members can provide the citizens of British Columbia with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

As partners in progress, we help make sure the voices of BC’s doctors are heard throughout the government, media, and public. We advocate for a fair health care system for all patients.

We are governed by physician members who are elected annually to the Board of Directors. Our President serves as primary spokesperson. In addition, Doctors of BC members contribute to over 60 committees that advocate for issues of importance to physicians, and to the citizens of BC.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Vancouver, CA
Year Founded
1900
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