Job Description

About Karya

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani?

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya’s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India.

About the Role
Karya is seeking an experienced and mission-driven Instructional Designer to join our Learning & Content team. In this role, you will design and develop innovative digital learning experiences tailored for adult learners with limited digital exposure. Your work will directly contribute to upskilling thousands of Karya workers in India and enabling their participation in the global AI workforce.

You will be responsible for creating engaging, user-friendly learning content delivered via the Karya app. Working closely with UX teams, researchers, and technologists, you will translate complex tasks into clear, accessible instructional modules. The ideal candidate has a strong background in instructional design frameworks, and a passion for creating impact through digital education.

Location & Reporting
This is a hybrid role based in Bengaluru Candidates must be based in or willing to relocate to Bengaluru.
This role reports to the Associate Head – Learning & Content Occasional travel (up to 20%) may be required for field testing or user research.

Key Responsibilities:

• Design and develop digital learning modules aligned with Karya’s skill development roadmap for AI-related work (e.g., transcription, image annotation, content evaluation).
• Convert complex digital tasks into accessible, bite-sized learning experiences suitable for low-literacy and low-tech learners.
• Collaborate with the learning lead, content writers, and UX/UI designers to ensure modules are pedagogically sound and visually engaging.
• Design storyboards, assessments, quizzes, and feedback tools to track learner progress and engagement.
• Contribute to pilot testing and user feedback loops to continuously improve the effectiveness and clarity of instructional content.
• Ensure alignment of content with adult learning principles, especially for underserved, first-time digital users.
• Stay updated on best practices in mobile learning, gamification, and instructional design trends, and apply relevant methods to Karya’s content strategy.
• Support documentation, training guides, and toolkits for internal teams and field implementers.

Qualifications:

Education & Experience:

• Bachelor’s in any field. Master’s degree preferred.
• 5+ years of experience in instructional design or curriculum development, with at least 2 years of experience designing for mobile based content.
• Prior experience in the edtech, nonprofit, or workforce skilling space is highly desirable.

Skills & Competencies:

• Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning theory.
• Experience designing accessible learning experiences for low-literacy or underserved populations.
• Proficient in authoring tools (e.g., Articulate, Adobe Captivate, Rise) and/or basic multimedia editing.
• Familiarity with UX principles and how they affect learning design on mobile apps.
• Strong visual communication and storytelling skills.
• Ability to collaborate across diverse, cross-functional teams.
• Detail-oriented, organized, and committed to learner outcomes.

Desirable:

• Knowledge of AI-related skills (e.g., data labeling, annotation, transcription tasks).
• Experience with learning analytics or data-driven instructional design.
• Exposure to mobile-first learning environments or microlearning techniques.

Factors for Success at Karya

• Deep commitment to equity, inclusion, and economic empowerment through education.
• Passion for simplifying complex ideas into engaging, effective learning.
• Empathy for underserved users and sensitivity to their learning needs.
• Resourceful, curious, and proactive in solving design challenges.
• Comfortable working in fast-paced, mission-driven teams.

What We Offer

• Flexible leave and vacation policy
• Hybrid work options
• Insurance as per industry standards
• Access to leaders in technology and social impact sectors
• A chance to contribute meaningfully to AI, digital equity, and rural development

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.

If you need accommodations to apply, please contact us at hr@karya.in