Job Description

What you'll be doing:

Support strategy for planning, creation, and deployment of content.
Effectively communicate and collaborate with other content creators, SMEs, and stakeholders to ensure a unified tone, style, and voice across all content.
Create, revise/maintain eLearning and Microlearning materials.
Work with project team to design and develop SCORM compliant eLearning courses.
Apply product-specific knowledge, using skills in graphic design, instructional design, writing, and editing.
Manage all aspects of the development and project lifecycle.
Analyze and translate technical and functional designs into user-friendly client learning material.
Master the department selected style guides and department procedures.
Identify requirements, scope, and estimation of work.
Determine timeline and reporting progress to project sponsor. (Product Manager/Product Owner)
Utilize online resources. (e.g., applications, databases, and test environments)
Transform complex, unorganized, or unstructured data into usable information.
Manage every aspect of the daily work associated with a project.
Create final content for client-facing training and documentation.
Outline proposed deliverables or indicate where existing deliverables will change.
Ability to interact with various levels of an organization.

What we are looking for:

Minimum of two-three years of experience with eLearning development tools including Articulate 360 (alternatives include Adobe Captivate, Easygenerator, Elucidat, or DominKnow), Camtasia, and Captivate).
Minimum of two-three years of experience using instructional design methodology, such as Successive Approximate Model (SAM) or Analyze, Design, Develop, Implement, and Evaluate (ADDIE).
Ability to demonstrate content analysis, modeling, design, and structured writing in eLearnings versus technical documentation, user manuals, or user guides.
Experience with screen capture and screen editing tools for importing into other sources such as Snippet or Snagit.
Strong verbal and written communication skills.
Ability to participate in Agile meetings and translate initiatives to training impacts and requirements.
What would be great to have:
Minimum of two-three years of experience with cognitive adult learning theories.
Experience with Learning Management Systems, specifically Cornerstone.
Related banking industry experience in platforms, banking applications, payments, or online financial solutions.
Bachelor's degree in Instructional Design, Technical Communications, Professional Writing, English, or Journalism preferred.
Equivalent work experience or instructional design certification may be substituted for degree.