Job Description

About the Role & Team

This role supports the scaling of IDC’s Learning Engineering and Solutions team during a critical period of enterprise transformation. With Trevi Release, PRDD transformation, and D365 modernization occurring concurrently, the organization requires increased enablement production capacity to maintain execution speed and readiness across a 2,000-person workforce. The contractor will contribute to the development, maintenance, and scaling of enablement content, while also supporting operational improvements tied to the Unified Learning Experience initiative. This includes strengthening content organization, repository management, and overall learning platform hygiene to ensure content is accurate, accessible, and structured for future scalability. This role is essential to stabilizing throughput, reducing training debt, improving content governance, and ensuring that learning assets and data are well-organized, properly documented, and prepared for ongoing transformation efforts across the enterprise. What You’ll Do

• Execute assigned production tasks to support the creation and update of enablement content, following established templates and standards.
• Perform content cleanup and maintenance activities, including identifying and addressing outdated, duplicate, or redundant training materials
• Support organization and structuring of learning assets across repositories, ensuring consistent naming conventions, version control, and file management practices
• Assist in maintaining content inventories and tracking systems to improve visibility, reporting, and control of learning assets
• Prepare content and associated documentation (e.g., metadata, file structures, versioning details) to support internal transformation and platform readiness efforts (non-administrative)
• Support backlog reduction by completing ticketed updates, revisions, and rebuilds within defined intake and workflow processes
• Contribute to improving overall content hygiene and governance aligned with the Unified Learning Experience (ULE) initiative
• Assist with formatting, packaging, and preparing training materials for publishing workflows, without performing platform administration
• Support reporting and documentation efforts related to content status, production tracking, and repository organization

What You Bring

• Education: Bachelor’s degree in any field (college graduate required). Instructional Design certification is a plus but not required.

• Willing to work 1PM to 10PM shift local time in Manila.

• Experience: 1–3 years of relevant experience in instructional design or training content development.
• Skills: Familiarity with video editing tools such as Camtasia and VideoScribe.
• Familiarity with scorm authoring tools such as Adobe Captivate, Articulate Rise.
• Working knowledge of AI tools used for training and content development, including tools such as ChatGPT, Claude, Synthesia, and ElevenLabs.

Attributes:

• Fast learner with strong critical thinking skills.
• Detail-oriented with a high level of accuracy in execution.
• Excellent communication skills, with strong comprehension and ability to follow structured instructions.
• Travel %: None
• Work Model: 100% Remote

Why This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.

What We Offer

• Individualized Culture: An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy.
• A position in a highly professional and globally respected market research and advisory firm, where initiative leading to results is rewarded
• Enjoy a company-wide year-end shutdown to fully recharge.
• Global Unplug Day — a dedicated day for everyone to switch off

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

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