Job Description

XPO India Shared Services

XPO

Position Title:

Learning and Development (L&D) – Instructional Designer

Division/Organization:

Learning and Development (L&D) HR

Location:

Pune, XPO India Shared Services

Reports to:

Senior Manager, Learning and Development (L&D)

Overview

At XPO, the Instructional Designer plays a critical role in building high-quality, scalable learning solutions that support employee capability, performance, and business outcomes. This role blends strong instructional design skills with hands-on content development and is ideal for a mid-level L&D professional who thrives in a fast-paced, stakeholder-driven environment.

The role is an individual contributor position, owning assigned workstreams end-to-end while collaborating closely with SMEs, program managers, and senior instructional designers.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.

We provide free transport facilities.

Location Pune

Timing 1:00PM – 10:00PM

What you’ll do on a typical day:

Instructional Design

• Translating business and performance needs into learner-centered solutions using established instructional design models (e.g., ADDIE, SAM).
• Conduct learning needs analysis with internal stakeholders and subject matter experts.
• Design clear learning objectives, instructional strategies, and assessment approaches aligned to defined outcomes.
• Create storyboards, design documents, and learning maps for self-paced, virtual, and blended programs.
• Ensure alignment with company learning standards, branding, accessibility, and quality guidelines.

Content Development

• Develop engaging learning content including eLearning modules, facilitator guides, learner guides, job aids, assessments, and microlearning assets.
• Use approved authoring tools (e.g., Articulate Rise/Storyline, Captivate, Premiere Pro, Aftereffects) to build digital learning experiences.
• Write effective instructional copy, scenarios, scripts, and feedback text tailored to adult learners.
• Incorporate interactivity, practice activities, and knowledge checks to reinforce learning.
• Maintain and update existing learning assets based on feedback, business changes, or performance data.

Collaboration & Delivery

• Partner with SMEs to extract, validate, and refine content efficiently.
• Manage assigned deliverables, timelines, and review cycles with minimal supervision.
• Incorporate stakeholder and QA feedback quickly while maintaining quality standards.
• Collaborate with program leads and senior IDs to continuously improve learning effectiveness and efficiency.

Role Scope & Leveling

• Operates independently on well-defined projects and contributes to moderately complex learning initiatives.
• Applies standard instructional design practices with growing depth and confidence.
• Requires limited guidance but escalates risks and dependencies appropriately.
• Does not manage people but may support or informally guide junior team members.

What you need to succeed at XPO:

At a minimum, you’ll need:

• Bachelor’s degree in Instructional Design, Education, Learning Sciences, Communication, or a related field.
• 3 to 6 years of experience in instructional design and/or learning content development within a corporate or professional environment.
• Solid understanding of adult learning principles and instructional design best practices.
• Proven hands-on experience developing digital learning content using industry-standard tools.
• Strong written communication, attention to detail, and stakeholder collaboration skills.
• Ability to manage multiple priorities and deliver on deadlines.

Preferred Qualifications

• Experience supporting global or distributed learners.
• Familiarity with LMS platforms and basic learning metrics.
• Experience designing learning for functional, technical, or leadership audiences.
• Awareness of accessibility standards (WCAG) and inclusive learning practices.
• Exposure to agile or iterative learning development approaches.

Core Competencies

• Learner-first mindset
• Execution excellence and quality focus
• Collaboration and stakeholder partnership
• Adaptability and continuous learning
• Clear communication and problem-solving

Be part of something big.

Be part of something big