Job Description

Responsibilities

• Assessing training needs by consulting with managers, conducting job analyses, and evaluating employee performance to identify skill gaps.
• Designing and developing training programs and materials, such as manuals, presentations, handouts, and online resources, that align with organizational objectives and public sector standards.
• Delivering engaging training sessions using a variety of methods, including workshops, seminars, webinars, and one-on-one coaching, to accommodate different learning styles.
• Evaluating the effectiveness of training by collecting feedback, analyzing performance data, and making improvements to programs as needed.
• Maintaining training records and tracking employee progress to ensure compliance with regulatory and organizational requirements.
• Collaborating with subject matter experts to ensure content accuracy and relevance, especially regarding changes in laws, regulations, or internal policies.
• Providing ongoing support and mentorship to employees, fostering continuous professional development and organizational growth.
• Alignment of training programs with organizational strategies, such as new policy implementation, digital transformation, or process improvement.

Providing expertise on change management and capacity by integrating change management concepts and principles into training curricula.

DELIVERABLES

Modernization Project Training Deliverables

• Training Needs Assessment and Analysis Reports
• Comprehensive Training Programs and Curricula
• Learning Materials and Resources
• Training Delivery and Facilitation
• Evaluation and Feedback Mechanisms
• Performance and Impact Reports
• Compliance and Regulatory Training
• Documentation and Recordkeeping

Qualifications

Additional Information

Why Join Us?

InstantServe offers a dynamic work environment where you can make a significant impact on the healthcare industry. We provide competitive compensation, opportunities for professional growth, and a supportive team culture. All your information will be kept confidential according to EEO guidelines.