PSG Global Solutions

Instructional Design Officer

PSG Global Solutions  •  Republic of the Philippines (Hybrid)  •  3 hours ago
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Job Description

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Job Description:

The Instructional Design Officer will lead the design, development, and continuous improvement of learning solutions that drive business performance and learner success.

You will partner with business stakeholders and Subject Matter Experts (SMEs) to identify learning needs, recommend instructional strategies, develop engaging learning content, and manage learning projects from concept to implementation. You will evaluate learning effectiveness, provide data-driven recommendations, and ensure learning solutions align with business objectives and learner needs.

This opportunity is ideal for candidates with instructional design, learning experience design, eLearning development, or training program management experience, particularly those with backgrounds in corporate learning, instructional technology, organizational development, or talent development.

Key Responsibilities

  • Conduct learning needs analysis with SMEs and stakeholders to identify performance gaps and recommend appropriate learning solutions.
  • Design and develop instructor-led, virtual, and eLearning content aligned with business goals and learning objectives.
  • Independently create storyboards, learning materials, assessments, and interactive learning experiences.
  • Manage and maintain learning content within the Learning Management System (LMS), ensuring accuracy and accessibility.
  • Track learner participation, completion, and performance data; generate insights and recommendations for stakeholders.
  • Evaluate feedback, recommend learning improvements, and support learning effectiveness measurements.
  • Design assessments, knowledge checks, and evaluation methods that accurately measure learning outcomes and business impact.
  • Apply adult learning principles, instructional design methodologies, and learning technologies to enhance learner engagement and retention.
  • Own project timelines, stakeholder communication, and learning deliverables to ensure successful and timely implementation.
  • Leverage multimedia, gamification, and other innovative learning approaches to improve the learner experience.

Qualifications

  • At least 2-4 years of experience in instructional design, eLearning development, learning program management, or related learning and development functions.
  • Strong working knowledge of instructional design methodologies such as ADDIE, SAM, or similar frameworks.
  • Proficiency in eLearning authoring tools such as Articulate Storyline, Rise, Adobe Captivate, or similar platforms.
  • Experience administering or managing content within a Learning Management System (LMS).
  • Demonstrated ability to independently manage learning projects and deliverables from analysis through implementation.
  • Experience designing assessments, evaluations, and learning measurement strategies.
  • Strong collaboration, stakeholder management, and communication skills across multiple business functions.
  • Analytical mindset with the ability to interpret learning data and recommend improvements based on insights.
  • Experience incorporating multimedia, learner engagement strategies, or gamification principles into learning solutions is preferred.
  • Willingness to work in a hybrid arrangement in Makati and follow US business hours

What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

PSG Global Solutions

About PSG Global Solutions

PSG is a global leader in recruitment process optimization, delivering high-performance outsourced recruiting solutions that drive real business results. We combine the scalability and efficiency of an offshore model with the precision and accountability of a world-class staffing partner - supporting clients across industries including healthcare, logistics, BFSI, retail, tech, and customer experience.

Our recruiting centers in the Philippines - an English-fluent, talent-rich hub - power some of the largest staffing firms in the world, including 8 of the top 10 in healthcare. With a 92% client retention rate and a Net Promoter Score of 82, PSG consistently delivers 4x to 10x ROI through increased gross profit and reduced hiring costs.

We don’t just follow best practices - we define them. Our AI-powered recruiting tools, including Anna AI, our conversational digital recruiter, put us at the forefront of innovation. These solutions enable round-the-clock engagement, intelligent screening, and unmatched recruiter productivity - amplifying outcomes while enhancing the candidate experience.

With 90%+ employee satisfaction and a relentless focus on partnership and innovation, PSG is more than a recruiting engine - we’re a growth accelerator. Ready to see what smarter, faster hiring can look like? Visit us at www.psgglobal.com or call today for a no-cost performance assessment.

Industry
HR & Recruiting
Company Size
1,001-5,000 employees
Headquarters
Marina Del Rey, CA
Year Founded
2008
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