Job Description

Instructional Design & Learning Management System (LMS) Specialist

Position # 27-014

WVU Parkersburg is a Community and Technical College located in Parkersburg, WV along with Jackson County Center in Ripley, WV and Innovation & Technology Center in Vienna, WV. We are not a branch of West Virginia University. We are dedicated to teaching and are accredited by the Higher Learning Commission to offer certificates, associate and bachelor’s degrees.

Benefits

• Retirement plan with 6% mandatory every pay (biweekly) that is matched 100%
• Health and life insurance plans through PEIA and flexible benefits through Mountaineer Flexible Benefits
• Annual and sick leave for full-time non-exempt staff, exempt staff, and 12-month faculty
• Minimum 12 paid holidays per year
• WVU Parkersburg tuition waiver (if eligible) for an employee, employee’s spouse or dependent of a full-time benefits eligible employee who is 24 years of age or younger

Posted

10/26/2026 with an application deadline of 11/25/2026

Employment Status

Exempt/Non-Classified/Salary Staff, full-time regular, benefits eligible position.

Exempt employees are paid on a salary basis and are not eligible for overtime compensation. They are expected to fulfill the full scope of their job responsibilities regardless of the number of hours worked.

WVU Parkersburg employees in exempt managerial positions are expected to work a minimum of 37.5 hours per week to fulfill the basic requirements of their role. In practice, the responsibilities and leadership duties associated with these positions typically require more than 37.5 hours per week. Because these positions are exempt under the Fair Labor Standards Act (FLSA), work expectations are not defined by a maximum number of hours, but rather by the scope of authority, level of responsibility, and operational needs associated with the position.

Exempt employees are entrusted to exercise professional judgment in managing their time to ensure institutional goals are achieved and leadership expectations are met.

Other Essential Job Requirements

• This is an on-site position.
• Regular, predictable, and reliable attendance and punctuality are expected to ensure performance of the essential functions of the position.
• Position may require occasional alternate hours or locations to support institutional needs, system changes, training, or major academic initiatives.
• Employee must maintain appropriate confidentiality, security, and professional judgment when using elevated LMS permissions or accessing course and student information.
• Employee is expected to maintain current knowledge of evolving LMS functionality, accessibility requirements, instructional technology, and institutional procedures relevant to assigned responsibilities.

Shift

Variable. Standard hours (8:00am – 4:00pm)

Primary Location

Main Campus – 300 Campus Drive, Parkersburg WV 26104

Pay Grade

05 - Minimum $40,736 - Midpoint $51,368 Salary is commensurate with education and experience

Function/Summary

The Instructional Design and LMS Specialist works under the direction of the Director of Instructional Innovation to expand institutional capacity for learning management system administration, instructional technology support, digital accessibility, course quality, faculty development, and related academic technology functions. The position provides day-to-day operational support, project assistance, and trained backup coverage during absences, peak workload periods, and major institutional initiatives.

The Specialist serves as a secondary administrator for designated Blackboard and instructional technology functions; assists faculty with course development, migration, troubleshooting, and accessibility; conducts assigned reviews; maintains documentation and standard operating procedures; and supports integrations, training, reporting, and quality-assurance activities. The position implements established standards and procedures and escalates policy, governance, strategic, or high-risk system matters to the Director of Instructional Innovation.

Minimum Qualifications

Education

• Bachelor's degree from an accredited institution or an equivalent combination of relevant education and professional experience.

Experience

• Demonstrated experience providing technology, instructional, educational, training, or customer support in a professional setting.
• Demonstrated ability to learn, troubleshoot, and effectively use complex technology systems.
• Experience in higher education. (preferred)
• Experience using or supporting a learning management system, preferably Blackboard. (preferred)
• Experience with instructional design, educational technology, faculty development, course development, online learning, or digital accessibility. (preferred)
• Familiarity with WCAG, Blackboard Ally, Quality Matters, NC-SARA, academic integrity technologies, Universal Design for Learning, or LMS integrations. (preferred)
• Experience developing training materials, tutorials, technical documentation, reports, or standard operating procedures. (preferred)

Knowledge, Skills & Abilities

• Strong technology aptitude, troubleshooting, communication, customer-service, and organizational skills.
• Ability to explain technical concepts clearly to individuals with varying levels of technical experience.
• Ability to work independently within assigned responsibilities, manage multiple priorities, exercise sound judgment, and appropriately escalate complex or high-risk issues.
• Ability to review courses and instructional materials consistently against established standards and documented criteria.
• Ability to handle elevated LMS permissions and course/student information with appropriate confidentiality and security.
• Commitment to continuous learning, accessibility, instructional quality, documentation, and student success.

Duties/Responsibilities

40% - LMS Operations, Faculty Support, Integrations, and Documentation

• Serve as a trained secondary Blackboard administrator and provide operational coverage for assigned LMS functions during absences, peak periods, major projects, and emergencies.
• Provide day-to-day Blackboard and instructional technology support for faculty, adjunct instructors, staff, and students through established instructional support channels.
• Perform assigned Blackboard administrative functions including course management, access and permissions, course copies, enrollments, restorations, term preparation, and related LMS operations.
• Troubleshoot Blackboard, publisher tools, LTI integrations, academic integrity technologies, and other instructional applications; coordinate with Information Technology, Anthology, publishers, and vendors as needed.
• Assist faculty with course development, organization, migration, conversion, and effective use of instructional technologies across instructional modalities.
• Develop and maintain tutorials, support documentation, integration records, recurring-work calendars, and standard operating procedures to reduce single-person dependency and support continuity of operations.
• Deliver introductory and intermediate Blackboard, accessibility, and instructional technology training as assigned.
• Route general information technology issues outside the LMS and academic technology environment to the responsible unit.

30% - Digital Accessibility and Course Quality

• Support institutional digital accessibility efforts and adopted WCAG standards under the direction of the Director of Instructional Innovation.
• Conduct accessibility reviews of Blackboard courses, documents, presentations, multimedia, and other instructional materials using Blackboard Ally and other available tools.
• Assist faculty with accessibility remediation and directly remediate instructional materials when appropriate and within the scope of the position.
• Conduct assigned course reviews across instructional modalities using established WVU Parkersburg standards, checklists, and quality expectations.
• Document and communicate review findings, track follow-up, and assist faculty in making identified improvements.
• Develop and maintain accessibility and course-quality guidance, checklists, training, templates, and faculty resources.
• Support Quality Matters principles and other institutional quality-assurance processes.

20% - Quality Assurance, Reporting, and Institutional Improvement

• Assist the Director of Instructional Innovation with NC-SARA, Quality Matters, accreditation, academic integrity, distance education, accessibility, and related quality-assurance documentation, evidence collection, reporting, and follow-up.
• Collect, organize, and report LMS usage, support, training, accessibility, and course-quality data to identify recurring issues and inform institutional improvement.
• Test and evaluate Blackboard updates, integrations, accessibility tools, artificial intelligence tools, and emerging instructional technologies for usability, accessibility, reliability, and instructional value.
• Participate on institutional committees, work groups, accreditation teams, or review panels as assigned and appropriately qualified.
• Participate in continuing professional development and progressively cross-train in assigned LMS, accessibility, course-quality, and academic technology functions to strengthen operational redundancy.
• Identify recurring support or workflow problems and recommend documented process improvements to the Director of Instructional Innovation.
• Assist with special projects aligned with Instructional Innovation priorities.

10% - General

• Performs other duties as assigned.

WVU Parkersburg is an Equal Opportunity Institution and does not discriminate on the basis of race, sex, pregnancy, age, disability, veteran status, religion, color, ancestry, or national origin in admission, employment, educational programs or activities. Further, faculty, staff, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. WVU Parkersburg will take steps to assure that a lack of English language skills will not be a barrier to admission and participation in career and technical education programs. Auxiliary aids and services are available upon request to individuals with disabilities. WVU Parkersburg provides a collegial and respectful environment that values the contribution of all faculty, staff, and students.