Serve customers and perform installations. This position will install, upgrade and repair residential cable products and services.
- Install, upgrade and repair cable products
Service and trouble-shoot cable products
-Handle all customer complaints, questions and develop solutions
-Responsible for completing work orders and retrieving proper signatures for accurate billing
-Ensure all installation work is done according to quality standards
-Report to dispatch according to company procedures
-Assist with work overflow
-Follow all company policy and procedures
-Adhere to safety policy
-Other duties as assigned
Qualifications
Position Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-Must be able to frequently lift 70 lbs. climb heights and work inside attics & crawl spaces
-One year customer experience
- Must have a basic command of the English language to understand the safety requirements of the position
-Candidates must be able to pass pre-employment testing (MVR, drug, and background)
-Valid driver's license
-The ideal candidate will live within a 30-mile radius of our office
-Highly motivated individuals are desired
UniTek Global Services is a family of companies with decades of experience in the telecommunications infrastructure industry. With 65 locations across North America serving National and Regional Carriers, Backhaul Providers and the ever-growing Fiber to the Home markets via traditional carriers, and the increasing entry of the Power Cooperatives into the Rural Broadband Market.
Our Divisions, CI Services, Graycliff Enterprises, Hutchins Telecom, SDT Solutions and Wirecomm all enjoy a great reputation for performance and quality.
While recognized individually for great organizational success on large scale fiber deployments, as a combined force, we are poised for some of the largest and fastest network buildouts in history.
As a leader in the industry, we utilize streamlined project management processes and cost saving technologies such as LIDAR, GIS Walkover As-Built Data Collection and Cloud-based Safety and Reporting Apps to meet our customer’s fast paced needs.
The UniTek family provides engineering, construction, maintenance, installation and project management services with over 750 employees and operations in over 65 locations.
The key to our success is our greatly diversified capabilities, providing all infrastructure components from planning to test and turn-up. The combination of all of these allow us to offer our “integrated project delivery” or turn-key solutions as well as à la carte selections of only those services needed by the customer.
Utilizing our integrated project delivery methods, we have been able to support our customers with increased speed to market and return on investment for their network developments.
Our fast paced and well-organized teams have performed cross-country/ long haul developments, including copper cable removal and disposal, disaster recovery, international cable landings, fiber to the home developments, national asset dispositions, central office decommissioning and many other unique infrastructure projects.
