Installation Technician Assistant - Stiltz Homelifts
Are you a highly motivated, determined professional who takes ownership of their performance and thrives in a goal-driven environment?
If you’re energized by making a real difference in people’s lives and have a customer-first mindset in all decisions, this role offers both purpose and performance.
As the Direct-to-Consumer Installation Technician Assistant, you will work alongside experienced technicians to assist in the installation, servicing, and maintenance of our lift systems in residential homes. This role is an excellent opportunity for individuals who are mechanically inclined, eager to learn, and passionate about providing outstanding service to our customers.
What You’ll Do
• Assist in the preparation and setup of equipment and materials for lift installations, including loading and unloading materials, tools and equipment at job sites.
• Support installation technicians in the assembly and installation of lift components, following manufacturer specifications and installation guidelines.
• Aid during lift testing and commissioning to ensure proper functionality and compliance with safety regulations.
• Assist in troubleshooting and resolving technical issues that may arise during installation or servicing of lift systems.
• Provide support to customers during installations, including answering questions and addressing concerns as needed.
• Maintain a clean and organized work environment and vehicles, including cleaning up job sites and properly disposing of waste materials.
• Assist in the documentation of installation activities, including recording work performed, parts used and any customer interactions.
• Follow all safety protocols and procedures to ensure a safe working environment for yourself and your team members.
• Perform other duties as assigned by installation technicians or management.
What We’re Looking For
• Mechanical aptitude and a willingness to learn new skills.
• Ability to work effectively as part of a team and follow instructions from senior technicians.
• Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members.
• Ability to safely utilize a variety of hand and power tools.
• Entry Level Construction Helper, Installer Assistant, or Field Service Support.
• Customer Service or On-Site Labor Support.
Why You’ll Love Working Here
Comprehensive Benefits Package: Medical, dental, vision, and life insurance.
Time Off: 20 Days Paid Time Off AND 8 Paid Company Holidays.
Retirement Plan: 401(k) with a company match that is immediately vested
Collaborative Environment: Work with a team that values cooperation, efficiency, and success.
Location: Northbrook, IL
Type: Full-time
Hours 40 hours weekly/OT eligible
Salary: OTE, $40,000 - $50,000 Annually
Why Work for Stiltz Homelifts:
At Stiltz Homelifts, we’re not just selling homelifts—we’re empowering individuals to age in place, providing life-changing solutions that allow people to remain independent in their homes. Through our nationwide network of highly trained distribution partners, we help homeowners reclaim the full use of their homes, ensuring safety and freedom at every step.
As one of the fastest-growing companies in the Lehigh Valley, our rapid expansion brings unparalleled career opportunities. If you’re seeking to join a forward-thinking, mission-driven company that fosters a vibrant and supportive team environment, we’d love to connect with you.
Stiltz Limited is the sole supplier, manufacturer and installer of the award-winning Stiltz Homelift - the most innovative, unique and useful homelift on the market.
The company started manufacturing and installing lifts in the UK in 2010. It's since grown rapidly to become a key global player in the homelift industry.
Stiltz Homelifts was awarded The Queen's Award for Enterprise: International Trade 2020.
Headquartered in the West Midlands, the business has southern and northern UK office and showroom bases.
A rapidly-growing USA dealer network is driven out of the Bethlehem, PA head office. This is where Stiltz is pilot an exciting, innovative and highly-successful franchise development program.
Several key accounts based in Germany, Netherlands, Australia and China contribute to the company's significant growth with other EMEA, South American and Far Eastern territories developing quickly too.
The Stiltz Homelift is designed solely for use in the domestic environment and uses unique dual-rail technology to ensure the lift is freestanding in the home and doesn't require load bearing walls. Customers are typically aged 50+; those who are either starting to find the stairs in their home difficult to manage or those who are looking to future-proof their home for later years.
Either way, Stiltz believes everyone has the right to attractive yet functional equipment in their homes to help them live as independently as possible, for as long as possible.
The design of the Stiltz Homelift makes sure anyone who is looking for a little help moving around the home can now do so in comfort and style.
