Job Description

Job Location: A360 Fresno - Fresno, CA 93722
Position Type: Full TimeEducation
Level: High School
Salary Range: $26.00 - $32.00 Hourly

Job Shift: Day
Job Category: Installation - Maint - RepairJob

Summary:
This Position is responsible for providing excellent customer service and driving customer loyalty, quality and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble-shooting existing security and site automation solutions. This includes but is not limited to fire, carbon monoxide detection, networking, hosted video solutions, and access control.
Essential Functions:
- Install alarm systems to include CCTV for residential and commercial businesses
- Perform extensive programming on alarm and CCTV systems
- Mount equipment; test existing equipment
- Demonstrate equipment functions and use to customer
- Communicate with Outside Sales Representatives in a professional manner
- Review work orders and accurately implement products and services
- Verify customer has a solid understanding of how the product is used for safety
- Maintain company vehicle; update truck inventory daily in lieu of work orders, replenish stock when needed, keep vehicle organized and clean
- Maintain company issued hand tools in good working order
- Follow company Fleet Policy and input hours into Paycom software
- Use a variety of computer program and apps to successfully complete the installation
- Required to interpret location maps, blueprints, and schematic drawings
- Accurately communicate to customers, coordinators, and management
- Attend training classes as required by State Certification/Licensing functions
Non-essential Functions:
- Other duties as assigned

QualificationsJob Specifications:
- Must possess a High School diploma or equivalent
- Must possess a minimum of 2 years experience in low voltage wiring
- Must possess advanced technical knowledge of relevant industry products and services
- Experience in alarm panel programming and CCTV preferred
- BSIS ACE License required
- RAL/Fire license preferred
Job Competencies:
- Must possess strong oral/written communication skills
- Must be easily able to build rapport with different customers and staff.
- Ability to work under general supervision and independently at multiple customer sites daily
- Effective organizational skills; highly adaptable to new processes
- Demonstrated strength in problem-solving and troubleshooting skills
Physical Requirements:
- Must be able to ascend/descend stairs
- Must be able to stoop, kneel, crouch, and/or crawl in small spaces
- Must be able to communicate and exchange information, both in person and by telephone
- Use hands repetitively to operate standard office equipment
- Must be able to reach with hands and arms lifting up to 80 pounds
- Must be able to observe and recognize items, both close and distance and demonstrate an ability to adjust focus
- Safety sensitive