Job Description

Purpose Statement:

To assist in providing supervision to a group of installation personnel for activities including installation of furniture, repairs, moves, and deliveries. Position ensures that installation team provides exceptional customer service through high quality work.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure that projects are completed according to schedule and customer expectations.
• Communicate with dispatch daily to get assignments and schedules.
• Work closely with safety manager on any safety related issues.
• Work closely with the accounting department to turn in receipts for reimbursement and billable charges to jobs.
• Assist in controlling outside overhead expenses incurred during installation.
• Review project scope with appropriate salesperson.
• Assist warehouse when items are returned to and taken out of the warehouse.
• Assist in documenting disciplinary action as required with feedback to Team Supervisor and Human Resources.
• Prepare and maintain reports, including DVIR, Bill of Lading and Disposal forms.
• Ensure proper and safe installation and handling techniques are employed during projects.
• Communicate daily work plan to team members, including breaks and redirection.
• Assist with physical aspect of project as required.
• Ability to learn and retain knowledge of multiple types of commercial furniture, including product lines, components, configurations, assembly methods, and installation requirements.

Requirements

Skills and Abilities:

• Ability to lead a crew and serve as a direct report for crew sizes that range from two to over 25 people.
• Excellent communication skills.
• Knowledge of word, excel, e-mail, and data base programs.
• Must be able to perform all physical aspects of an Installer and Lead positions.

Qualifications – Education and Experience:

• 1-3 years’ experience in moving/installation
• 3-5 years’ experience leading large projects

Members are responsible, as a condition of hire and continued employment, for following all prescribed safety rules and procedures to prevent workplace injuries.

All members are expected to cooperate in every aspect of the company’s safety program and follow safe work practices.