Job Description

Installation Manager Location: Chicago, IL Allied Universal® Technology Services is looking to hire an Installation Manager. The Installation Manager is responsible for managing the overall execution and performance of the field installation staff, ensuring that branch goals and objectives are achieved. The Installation Manager works in alignment with the organization’s policies and procedures, upholding the core values of Allied Universal Technology Services while driving operational excellence, team culture and goals. RESPONSIBILITIES: Supervise project management, system installation, and commissioning staff for installed work Provide technical support, leadership, and accountability for installation projects in assigned areas. Plan, organize, and control all installation and engineering activities Oversee training, retention, and development of installation staff Establish goals, evaluate performance, and manage salary recommendations for direct reports Coordinate with other departments to ensure smooth project execution and transitions between sales, installation and service Ensure compliance with safety standards, company policies, and customer requirements Address escalated field issues, conduct site visits for quality control, and drive customer satisfaction QUALIFICATIONS (MUST HAVE): High school diploma or equivalent. Current driver’s license required if operating a company or personal vehicle for business purposes (e.g., client visits, attending networking events) Demonstrated leadership and organizational skills, with the ability to build strong relationships internally and externally, and effectively manage project delivery timelines Minimum of two (2) years of direct management experience overseeing installation or operations teams Minimum of one (1) year of experience driving operational and financial metrics Results-oriented problem-solving skills that address both client and employee needs Ability to obtain and maintain state-specific licensing (e.g., Class D, Alarm Installer) Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, Word) Willingness and ability to travel to job sites, including overnight travel as needed Exceptional verbal and written communication skills for effective interaction with internal and external stakeholders Strong analytical, decision-making, and planning abilities PREFERRED QUALIFICATIONS (NICE TO HAVE): College degree in business administration, management, or related field Experience in construction, engineering or project management (techniques and tools) Professional certifications in project management or resource management (e.g., Project Management Professional (PMP), Six Sigma, Agile, Waterfall) Experience in the security integration industry Knowledge of PM techniques and tools, general knowledge of contract laws and regulations Factory certifications in relevant technology platforms (Software House, Lenel, Brivo, Open Options, Exacq, American Dynamics, Milestone, OnSSI, etc.)