Job Description

The Installation Coordinator is responsible for planning, coordinating, and overseeing the successful delivery, installation, network connectivity, and customer onboarding of office technology equipment, including multifunction printers (MFPs), copiers, printers, production devices, and related software solutions. Acting as the central point of communication between customers, Sales, Service, IT, and Operations, this role ensures installations are completed on time, accurately, and with best-in-class customer experience.

Responsibilities

Installation Coordination

Coordinate all aspects of equipment delivery and installation for new, replacement, and upgraded copier and printer systems.
Schedule installations with customers, delivery personnel, service technicians, network analysts, and other internal departments.
Confirm installation dates, site readiness requirements, network information, and customer expectations prior to installation.
Ensure all equipment, accessories, software, and service resources are available before scheduled installations.
Monitor installation timelines and proactively communicate any delays or schedule changes.

Customer Communication

Serve as the primary customer contact from order submission through installation completion.
Communicate delivery schedules, installation requirements, and implementation updates.
Coordinate customer training schedules and onboarding activities when required.
Conduct post-installation follow-up calls to confirm customer satisfaction and resolve outstanding issues.

Position Specifications

High school diploma required; Associate degree preferred.
Minimum of 2 years of experience in customer service, project coordination, logistics, dispatching, or office technology administration.
Copier, printer, managed print, or office technology industry experience strongly preferred.
Excellent communication, organizational, and customer service skills.

About Us: Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Employee Perks

Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and holistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.

The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Compensation Statement

$1—$1 USD

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

About Sharp

【Corporate Name】

Sharp Corporation

【Head Office】

2-1-25, Kyutaromachi, Chuo-ku, Osaka city, Osaka 541-8522, Japan

【Management Representatives】

Po-Hsuan Wu, Executive Deputy Chairman

Tetsuji Kawamura, President Chief Executive Officer

【Business Activities】

Mainly manufacturing and sales of telecommunications equipment, electric and electronic application equipment, and electronic components.

【Sharp Bases in Japan】

https://global.sharp/corporate/info/base/

【Social Media】

https://global.sharp/corporate/info/social/

https://www.facebook.com/Sharp.Global

【Recruit】

https://corporate.jp.sharp/recruit/

【Business Philosophy】

We do not seek merely to expand our business volume. Rather, we are dedicated to the use of our unique, innovative technology to contribute to the culture, benefits and welfare of people throughout the world.

It is the intention of our corporation to grow hand-in-hand with our employees, encouraging and aiding them to reach their full potential and improve their standard of living.

Our future prosperity is directly linked to the prosperity of our customers, dealers and shareholders...indeed, the entire Sharp family.

【Business Creed】

Sharp Corporation is dedicated to two principal ideals:

"Sincerity and Creativity"

By committing ourselves to these ideals, we can derive genuine satisfaction from our work, while making a meaningful contribution to society.

Sincerity is a virtue fundamental to humanity ... always be sincere.

Harmony brings strength ... trust each other and work together.

Politeness is a merit... always be courteous and respectful.

Creativity promotes progress... remain constantly aware of the need to innovate and improve.

Courage is the basis of a rewarding life... accept every challenge with a positive attitude.

Industry

Unknown

Company Size

1,001-5,000 employees

Headquarters

大阪市, JP

Year Founded

1912

Website

global.sharp

Social Media