Job Description

Installation Administrator

ADT - Dublin

What you will do

As an Installation Administrator in ADT, you will provide comprehensive administrative support to the Installation team, ensuring the smooth day-to-day running of operational activities. Your role will be pivotal in supporting engineers, managers and customer-facing teams by managing documentation, systems, and coordination activities.

Key responsibilities include:

• Provide administrative support across installation activities
• Manage invoicing processes, including invoice rejections and follow-ups
• Maintain and update operational systems (JDE, MAS, Basware, CBS)
• Prepare and manage documentation such as O&M manuals, permits, RAMS, T&Cs, and applications
• Support compliance requirements (e.g. BAFE, NACOSS, EHSIS reporting)
• Handle ordering and stock control for consumables, stationery, and equipment
• Organise and track engineer training and certification requirements
• Manage diaries including meeting rooms, cherry picker usage, and engineer dependencies
• Support sickness and holiday cover arrangements for the Planning team
• Coordinate post, deliveries, returns, and purchase order requests
• Respond to general administrative requests from the Regional Operations Manager and wider teams
• Manage fleet & telecoms across field teams
• Act as a point of contact for internal and external customer service queries

How you will do it

You will succeed in this role by being highly organised, detail-oriented, and proactive, while working collaboratively with multiple stakeholders.

• Maintain accurate records and documentation across multiple systems
• Prioritise competing requests in a fast-paced operational environment
• Communicate clearly with engineers, planners, suppliers, and management
• Follow established processes while identifying opportunities for improvement
• Ensure compliance with internal procedures, safety standards, and external regulations
• Use initiative to resolve issues and support operational continuity

What we look for

We are looking for a reliable, organised administrator with strong attention to detail and excellent coordination skills.

Essential:

• Proven experience in an administrative or operations support role
• Strong organisational and time management skills
• High level of accuracy and attention to detail
• Confident using multiple IT systems and Microsoft Office applications
• Strong communication skills, both written and verbal

Desirable:

• Experience in Fire & Security, Engineering, or Facilities-based organisation is beneficial
• Familiarity with invoicing systems, purchase orders, or operational databases
• Knowledge of compliance or certification environments (e.g. BAFE, NACOSS, EHS)
• Experience supporting planning or field-based teams

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