Job Description

Company Description

“At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate but also support and inspire each other. Here, we own our work, have fun together, and make every day count.”

QIMA is more than a testing, inspection, certification, and compliance company; we're on a mission to offer our clients smart solutions to make products consumers trust.

With a global reach spanning 120+ countries, we serve the consumer products, food, and life sciences industries, supporting over 30,000 brands, retailers, manufacturers, and food growers.

We combine on-the-ground expertise with digital solutions that bring accuracy and visibility for quality, safety, and compliance data.

What sets us apart is our unique culture: 6,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry.

Job Description

Your main responsibilities will be to:

• Perform inspections when required
• Supervise a team of quality inspectors in Durban, South Africa and oversee their performance through Key Performance Indicators and on-site assessments. Take actions based on their results.
• Act as a trainer and coach, provide technical support and guidance to inspectors and conduct performance evaluations and on-site audits when required.
• Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections.
• Lead the investigations to establish whether any claims related to the inspectors’ actions are legitimate.
• Represent QIMA during meetings with customers in the region, provide technical expertise, and kickoff inspection programs.
• Maintain good working relationships with all the suppliers and factories where we inspect.

Qualifications

In order to be successful in this role, you must have:

• Master’s or Bachelor degree in textile engineering; strong familiarity with Quality Management or Product Organization
• Practical experience in performing QC inspections with a strong desire to improve internal protocols.
• Technology driven mindset.
• Strong willingness and potential to become a manager of high-scale teams with a mindset oriented towards performance management.
• Ability to travel to meet your team members and to visit clients and factories.
• Excellent command of English (spoken and written)