Job Description

The specific statements show in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Smeal Fire Apparatus recognizes that an individual with a disability may require an accommodation the enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.

The Quality Technician is responsible for facilitating and supporting Quality Assurance processes and NFPA 1901, NFPA 1900, and/or ULC-S515 requirements, which lead to the reduction/removal of defects throughout the value stream.

JOB RESPONSIBILITIES:

• Promote the expectation that team members will consider the impact of their work/actions on others and make deliberate decisions to act in ways which prevent rework or constraints on the process. The Quality Technician is a coach, cheerleader and player on the team.
• Promote systems and processes which enhance the team’s ability to meet customer expectations (NFPA 1901 regulations, Buy/Sell Agreements, UL requirements)
• Act as mediator when needed to clarify customer expectations and provide feedback to manufacturing supervision
• Perform Pre-Delivery Inspections of completed processes in designated buy/sell areas
• Perform data entry, analysis and sharing/explanation of information
• Generate Quality reports and be able to explain information
• Validate all critical and safety items as required by the Build Book
• Review all deviations, quality alerts, and stop shipments
• Perform audits of new and existing processes
• Writing documents and document control (examples: UL documentation, UL certifications)
• Facilitate/Participate in Root Cause Analysis, Practical Problem Solving, etc.
• Initiate non-conforming material documents for supplier quality issues
• Assist in the execution of activities which promote continuous improvement and protect customers
• Conduct training, information sharing, and orientation sessions
• Lead by example regarding safety and acting in the best interests of the team
• Provide coverage for other technicians as needed (UL and Plant Quality Techs)
• Any other duties as assigned by the Quality Manager or Smeal Management

QUALIFICATIONS:

• High school diploma or equivalent experience
• Detail oriented with strong analytical, communication and problem solving skills
• Exccellent communication skills both written and verbal
• Positive attitude, energetic, motivated, professional and team player
• Strong interpersonal skills working in team environment
• Excellent attendance
• Ability to read relevant measuring equipment
• Provide appropriate feedback and documentation of any defects
• Self-motivated with the ability to stay on task
• Ability to lift up to 50lbs
• Must follow all Safety guidelines
• Ability to follow procedures
• Ability to embrace change

PREFERRED QUALIFICATIONS:

• Current Class B CDL or ability to obtain within 90 days
• Knowledge of/ability to acquire a thorough understanding of customer expectations and regulatory requirements (NFPA 1901/NFPA1900)
• Ability to use Microsoft Office (Word, Excell, Outlook)
• Able to read and understand Engineering documents such as part prints, assembly drawings
• Be willing to:
  • Learn and rotate within all quality areas
  • Improve self / area / company (including pursuing additional training, if needed)
  • Develop a working knowledge of Spartan’s systems (example: E-Data)

EDUCATION AND OTHER REQUIREMENTS:(Select education and/or other certifications that may be either required or preferred to perform the job)

Degree Type

Required/Preferred

Area of Study

HS Diploma or GED

Required

Associates or Technical Degree

Preferred

Quality/Manufacturing

Certificates / Certifications

Required/Preferred

Choose an item.

Functional Experience

0 - 2 Years

Describe Experience Required:

Prior quality systems experience preferred but not required

Management Experience

N/A

Approximate Number of Reports

N/A

Additional Requirements: N/A

WORK ENVIRONMENT:

Operate a vehicle:

Occasionally

See:

Frequently

Operate heavy equipment:

Never

Hear:

Frequently

Operate small equipment:

Occasionally

Talk

Frequently

Handle power tools:

Occasionally

Write:

Frequently

Operate production machinery:

Occasionally

Isolated with minimal support:

Occasionally

Operate office equipment:

Frequently

Work in all weather conditions:

Frequently

Eye/hand coordination:

Frequently

Requires extended hours:

Occasionally

Physical movement (pushing, pulling, bending, lifting, standing):

Frequently

Inside work area:

Frequently

*This job description is intended to outline those functions typically performed by individuals assigned to this classification. This description is not intended to be all-inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility. Spartan Motors reserves the right to change or assign to this position as required.

Terex Corporation is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. Terex Corporation also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans.

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