Job Description

Responsibilities:

• Conduct a daily inspection of all assigned rooms and updating the front desk.
• Advise Housekeepers of VIP rooms, blocked rooms, and early make-ups.
• Ensure Housekeeping staff use proper handling of hair dryers, irons, ironing boards, bed boards and daily roll-aways going to Team Leads section.
• Ensure cleanliness and appearance of vending machine areas and guest elevator areas on the floor.
• Report maintenance problems to engineering on proper forms, as well as coordination of special projects.
• Report damage or theft of room items to Executive Housekeeper.
• Implements plans for all housekeeping team members as directed by the Housekeeping Supervisors, Executive Housekeeper, the General Manager, and the Director of Hotel Operations.
• Communicates priority department guest and group developments.
• Assists with the daily opening and closing operations and morning briefings.
• Performs monthly inventories for hotel operations and provides a recap of current monthly inventory levels and ordering needs.
• Conducts safety audits of the hotel and ensures that all team members are following proper safety procedures. Addresses all unsafe conditions.
• Adhere to basic house rules of all Team Members. Maintain standards and enforce discipline when needed.
• Ensure the Executive Housekeeper is informed of progress and status of each area of responsibility.
• Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
• Must be able to stand and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Work Environment:

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Target Salary Range:

Hourly$15.75

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.