Job Description

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.

Key Responsibilities:

• Inspect commercial truck tires to identify maintenance and replacement needs in accordance with company and DOT standards.
• Perform tire repairs, replacements, and related service while following company procedures and industry best practices.
• Conduct inspections using the company's tire management program and accurately document findings.
• Identify DOT compliance issues and communicate repair recommendations to the shop or approved service providers.
• Enter detailed inspection and repair information into company computer systems.
• Follow all Tire Industry Association (TIA) safety standards and company safety procedures.
• Deliver outstanding customer service while working with drivers to resolve tire-related concerns efficiently.
• Maintain a safe, clean, and organized work area.
• Identify opportunities for process improvement and communicate recommendations to management.
• Share best practices and contribute to a collaborative, professional team environment.
• Perform additional duties as assigned.

Qualifications:

• Must be at least 18 years of age.
• Valid driver's license required.
• High school diploma or GED required.
• Previous tire service, mechanical, or commercial vehicle maintenance experience preferred.
• Basic computer proficiency, including Microsoft Office and Windows applications.
• Bilingual skills are a plus.
• Minimum of one year of stable work history or education.
• Must be legally authorized to work in the United States without current or future sponsorship.
• Relocation assistance is not available for this position.

Physical Requirements:

• Ability to work outdoors in varying weather conditions.
• Ability to frequently bend, stoop, kneel, crawl, lift, and work underneath commercial equipment.
• Ability to safely perform physically demanding tasks throughout the workday.

Preferred Skills:

• Strong work ethic with the ability to work independently and manage responsibilities effectively.
• Excellent problem-solving and analytical skills.
• Strong communication and customer service abilities.
• Ability to read, understand, and follow technical procedures, safety guidelines, and company policies.
• High attention to detail and commitment to quality workmanship.
• Dedication to maintaining a safe work environment and following all safety regulations.

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

​Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

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I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.

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Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.