Job Description

Western offers competitive pay, benefits, paid time off, paid holidays, and a family-oriented culture. Western Express HQ is in Nashville, TN. All outside terminals, located all over the country, have a small town, tight knit family atmosphere. Whether you are in Nashville or at one of our outlying locations, you are treated like family!

Essential Duties and Responsibilities:

• Inspect trailers and identify all necessary repairs and maintenance requirements.
• Complete trailer repairs in a timely and professional manner.
• Accurately document repair details and enter information into company computer systems.
• Communicate repair needs and status updates to shop personnel and service providers as required.
• Follow the company tire maintenance program and identify tire-related and other trailer repair opportunities.
• Adhere to all TIA (Tire Industry Association) safety standards and regulations to ensure the safety of associates and drivers.
• Provide exceptional customer service while resolving issues for drivers and customers.
• Follow all established company procedures, policies, and protocols.
• Identify opportunities for process improvement and provide feedback to management.
• Share best practices and contribute to a collaborative team environment.
• Maintain a professional attitude and appearance at all times.

Qualifications

Required Qualifications:

• Must be at least 18 years of age.
• Valid Driver’s License required.
• High School Diploma or GED equivalent.
• Proficiency with computers, including Microsoft Office, Windows, and related software.
• Legally authorized to work in the United States without current or future employer sponsorship.
• Minimum of one year of stable employment and/or educational experience.
• Ability to work outdoors in various weather conditions.
• Ability to stoop, bend, kneel, crawl, and work underneath equipment.
• Strong work ethic and ability to work independently with minimal supervision.
• Strong communication, teamwork, dependability, and problem-solving skills.
• Ability to analyze information, identify issues, and make sound decisions.
• Ability to read, understand, and follow company procedures and safety guidelines.
• Commitment to maintaining a safe work environment.

Preferred Qualifications:

• Bilingual skills are a plus.
• TIA Certifications are preferred.
• Previous trailer maintenance or tire service experience is preferred.

Benefits:

• Competitive Pay: $19.00 - $21.00 per hour
• 401(k) Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Parental Leave
• Employee Discounts

Schedule:

• Wednesday – Friday: 8:00 AM – 8:00 PM
• Saturday: 8:00 AM – 4:00 PM

Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.