Job Description

Location:

• Hybrid role. 3 days in-office at our Wayne,PA office.

In addition to performing all of the functions of the Inspection Support Rep I, makes outbound phone calls to customers responding to varied requests for information or to research information to be maintained in HSB systems. Calls internal and external customers to create service orders using the Worksource processes and updates information in the Work Management system, Location Processing System, and/or internet databases.

Education and Experience

• High School diploma is required, college degree preferred
• 1 - 2 years of experience is required
• Experience with HSB working in customer service
• Experience working in a call center environment

Knowledge and Skills

• Knowledge of all major HSB systems and products
• Good customer service skills
• Good communication (oral and written) skills
• Good organization and time management skills
• Good problem solving skills

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.