SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Primary responsibilities:
Support the Coordinator / Manager in planning, organizing and controlling day-to-day operations to meet clients’ requirements and timelines
Coordinate and monitor inspection activities to ensure smooth execution from order to credit
Identify opportunities to improve operational efficiency and support business growth
Specific responsibilities:
Support daily operational coordination and ensure timely execution of inspection activities
Ensure effective implementation of the Division’s Quality System
Optimize utilization of inspectors and resources to meet operational demands
Coordinate sourcing and onboarding of subcontractors, ensuring qualification and readiness before assignment
Plan and schedule inspection work efficiently, managing changes and urgent requests as required
Ensure proper maintenance and calibration of equipment and tools
Review and verify inspection reports, ensuring accuracy and timely submission
Monitor inspection job status from order to credit and follow up on any delays
Support handling of new client requests and operational enquiries
Support sales and business development activities from an operational standpoint
Monitor inspector performance and highlight any performance gaps
Identify training needs and support development of inspectors
Maintain clear communication with clients, inspectors and internal stakeholders
Perform any other tasks as assigned by the superior
Requirements:
Degree in Engineering or equivalent
At least 3–5 years of relevant experience in operations / coordination / inspection environment
Able to work in a fast-paced and dynamic environment with multiple priorities
Strong coordination and organizational skills
Able to handle operational challenges and make timely decisions
Good interpersonal and communication skills with clients and internal teams
Detail-oriented with strong sense of responsibility
Able to work independently and take ownership of assigned tasks
Able to manage multiple activities simultaneously and meet tight deadlines
Familiar with quality management processes and inspection workflows
Customer-focused with strong service mindset
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
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