Job Description

Insights Consultant

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through

unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that

helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We

understand more about the complete consumer, the complete store, and the complete wallet so our clients can

go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback

freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to

our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in

the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you

can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes,

and stay curious together. Learn more at www.circana.com.

What will you be doing?

You will be responsible for supporting the client from a data, analysis, and statistics perspective. Seeking to

understand client challenges and problems, you will support them to provide an effective solution.

You will deliver growth and KPI objectives set for Coles through:

• Providing valuable market insights and analysis that support business objectives;
• Building strong relationships with key stakeholders within the Coles portfolio; and
• Partnering with other team members of the Circana leadership group and other departments to develop and

execute against the broader retail initiatives

Job Responsibilities

Client Engagement and Deliverables

• Maintain high levels of engagement with Coles, which includes being present onsite at Coles for circa

1-2 days per week

• Use Circana proprietary software to mine the required data, apply appropriate statistical principles to

interpreting the data, and provide analyses to identify patterns or trends in answer to the client’s

question or problem

• Support the team in the delivery of quality and timely data, reporting, analytics, consulting, and other

deliverables

• Check all databases used to identify any errors, miscalculations, or incorrect data. Liaise with Data

Release to determine the reasons for these errors, fix them where possible, or exclude incorrect data

from the database

• When utilising scan and panel data, prepare information about the reliability of the data sources and

explain to the client where these trends can or cannot be extrapolated to the wider population

• Analyse and interpret large complex data sets to produce insights and statistical reports to build

confidence in our product and platform

• Seek improved efficiencies and better client outcomes

Account Management

• Work closely with Coles to analyse their data, and create models and projections based around

quantitative numerical data, to solve commercial challenges across the business

• Deliver high quality analyses across multiple data sets to provide valuable market insights that will

further support the business objectives of Coles

Relationship Management

• Regular and appropriate engagement with key stakeholders
• Manage client expectations

Requirements

• Tertiary qualification in Business, Commerce, Statistics, or related field preferred
• 3-5 years’ experience in a similar role, within the FMCG industry
• Understanding of analytical concepts related to market, sales, and shopper data
• Ability to build quantitative models to solve complex commercial challenges
• Exceptional client service and relationship building skills
• Effective communication (verbal and written) and presentation skills
• Excellent commercial acumen and business development skills
• Proven ability to influence and motivate others
• Strong attention to detail
• The ability to plan effectively and then execute to the plan
• Good knowledge of data science and its application within a data agency

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors

sit at the core of our organization. Therefore, we always look for people who can continuously champion

these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Centre on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Melbourne.